秦皇岛Manufacturing Engineer

负责储能产品制工艺审查，以保证产品正确性、可装配性、一致性、稳定性；
结合IPD流程，在产品生产定型阶段对产品问题关闭率、工艺文件齐套性和准确性进行统计及跟踪；
负责新产品开发配线表编制、线束设计开发及产品测试作业指导书编制 ；
结合国家或行业标准，编制工艺工作相关规范标准；
负责产品新开发物料的检验与验证；
负责产品测试平台及装置的开发；
负责解决产品制造环节及现场运行电气问题导致故障排查与解决；
负责产品委外制造工艺管理，产品制造技术管理，与产品研发及其他部门的沟通。

新疆金风科技股份有限公司

能源/化工/环保

1、协助区域开展销售工作，实战销售一线业务；
2、协助区域开展消费者营销工作；
3、多维度分析区域数据，协助上级制定销售策略；
4、负责校园招聘项目推广工作。该岗位设置实习期，实习期通过后可转正。

华润三九

- Assist customers with their inquiries and concerns in English via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written English
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

Key Responsibilities
· Provide high-level administrative support and assistance to the executive and/or other assigned leadership staff.
· Support and coordinate daily business operations, with a strong emphasis on planning, organizing, and executing business meetings and conferences (including agenda setting, logistics coordination, cross-team communication, and on-site management).
· Prepare meeting materials, ensure the availability of all resources, and provide post-meeting follow-up notes and action item tracking.
· Perform clerical and administrative tasks including asset management, report and document drafting, budget preparation, procurement and invoice management, workplace layout, gift distribution, etc.
· Arrange travel and accommodations for executives.
· Coordinate culture-related activities: anniversary ceremony, all-hands meeting, annual party, etc.
· Coordinate and collaborate internally with cross-functional teams to improve processes.
· Prepare reports and presentation materials for internal stakeholders.
· Perform other related duties as assigned.
Qualifications
· Strong verbal and written communication skills in fluent English and Mandarin.
· Bachelor’s degree or above; overseas education or working experience is preferred.
· 2+ years of working experience in multinational companies, with solid experience in holding executive meetings and project management.
· Proven ability to handle highly confidential information appropriately.
· Well-organized with high attention to detail.
· Strong problem-solving skills with a logical mindset.
· Ability to demonstrate professional presentation.
· The ability to interact with all levels of staff worldwide, and a good team player with strong interpersonal skills, capable of working within a globally diverse team.
· Proficient in Microsoft Office.

上海携程商务有限公司

互联网

如果你是冲浪第一线的好奇宝宝，对热点有猎犬般的嗅觉，能把枯燥的数据变成鲜活的用户故事——别看啦，就是你！实习表现突出可提前锁定 2027 届校招 Offer。
本岗位为 2026 年暑期实习，全职实习时长 5 个月以上。实习期间表现优秀者，将有机会获得留用。
我们眼中的你——
影像审美玩家： 影像类 APP 重度用户，对美有追求，关注潮流、美妆、时尚或 AI。冲浪达人： 5G 冲浪选手，具备极致网感，能精准捕捉全网热点并转化为运营玩法。数据与洞察： 对数据高度敏感，能从复杂的数据中发现规律，并能深度洞察用户需求。聪明且好奇： 理解力超强，能快速 Get 各种新鲜事物；逻辑清晰，学习能力满分。全球视野： 中英双语听说读写流利，能和全球用户聊到一起。有长期的跨文化生活/学习经历上大分。加分项： 如果你本身就是社媒内容创作者，或有一项坚持到极致的爱好，请务必在简历里告诉我们！
你将在这里参与——
内容操盘： 生产和筛选优质社区素材，负责推广物料制作，让好内容“破圈”。热点捕捉： 保持极致网感，持续发现并研究流行趋势，指导运营内容创作。洞察与驱动： 沉浸式分析用户反馈与数据，跟踪竞品动向，用你的洞察不断优化产品体验。协同执行： 配合各部门推动项目高效落地，在实战中体验产品成长。
If you’re a digital native living on the front lines of every trend, have a hound-like nose for hot topics, and can turn dry data into vivid user stories—stop scrolling, we want you!
This is a full-time summer 2026 internship (5+ months). Strong performers will be considered for a return offer.
Who We’re Looking For
Aesthetic Enthusiast: A power user of photo/video apps with a refined taste and a keen interest in trends, beauty, fashion, or AI.Trend Hunter: A "5G digital native" with an ultimate sense of the internet. You can pinpoint viral trends and translate them into engaging operational playbooks.Data & Insights: Highly sensitive to numbers. You can find patterns in complex data and dive deep into the core of user needs.Sharp & Curious: High mental agility and a quick learner. You grasp new concepts instantly and possess rock-solid logic.Global Vision: Fluent in English and Chinese (speaking, reading, and writing). You can truly "vibe" with users worldwide. Long-term cross-cultural living or study experience is a huge plus.Commitment: Able to intern full-time for 5 months or more.
Bonus Points
If you are a social media content creator or have a hobby you’ve pursued to the extreme, make sure to shout it out in your resume!
What You’ll Do
Content Mastermind: Produce and curate high-quality community content and handle promotional materials to help great ideas "break the circle."Trend Capture: Maintain an ultimate pulse on the web, continuously discovering and researching pop trends to guide content creation.Insight-Driven Growth: Immerse yourself in user feedback and data, track competitor moves, and use your insights to constantly optimize the product experience.Collaborative Execution: Coordinate with various departments to push projects to the finish line and experience product growth through hands-on combat.

美图公司

互联网

1. Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;

2. Communicate effectively with customers, showing empathy and patience;

3. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;

4. Advocate the Trip.com culture both internally and externally;

5. Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格

1. Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian);

2. Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone's day;

3. Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;

4. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);

5. Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in English via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written English;
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

1. End-to-End Vendor Lifecycle Management
Independently manage the complete vendor lifecycle: from Sourcing, RFI/RFP, Contracting, and Onboarding/Ramp-up, to Steady-state management and offboarding.
Lead Monthly and Quarterly Business Reviews (MBR/QBR) with BPO C-suite and site directors, driving accountability and ensuring continuous systemic improvements.
Establish and refine the vendor performance assessment framework, holding partners strictly accountable to agreed-upon standards.

2. Operational Excellence & Operations KPI Mastery
Closely monitor and drive core service operations metrics, including but not limited to CCR (Customer Contact Rate), SL (Service Level), SCR (Service Compliance Rate), AHT, FCR, CSAT, etc.
Go beyond surface-level data: conduct deep-dive root cause analyses when KPIs fluctuate. Accurately identify bottlenecks across WFM (shrinkage, scheduling efficiency), Quality Assurance, and Training (nesting survival rates, attrition).
Develop robust Business Continuity Plans (BCP) and Escalation Matrices to mitigate operational risks during peak seasons or system outages.

3. Commercial Structuring & SLA Negotiation (Core)
Partner with Procurement and Legal teams to draft, negotiate, and renew Statements of Work (SOWs) and Master Service Agreements (MSAs).
Design and execute sophisticated "Pay-for-Performance" commercial mechanisms. Flexibly utilize financial levers by structuring logical, mutually reinforcing bonus and malus (penalty/incentive) clauses to drive BPO excellence without compromising quality.
Evaluate and optimize BPO billing models (e.g., Per Productive Minute, Per Ticket, Per Headcount) to reduce Total Cost of Ownership (TCO) while maintaining high service standards.

4. Process Building & Cross-Functional Governance
Build standard operating procedures (SOPs) and governance mechanisms from the ground up, eliminating blind spots in outsourced operations.
Act as the strategic bridge between the BPO partners and internal stakeholders. Seamlessly collaborate with internal WFM, QA, Training, Product, and IT teams to ensure external sites are fully equipped for new site launches.
任职资格

1. Experience & Hard Skills
7–10+ years of progressive experience in Customer Service / Call Center operations management. 3-5+ years of proven experience independently managing large-scale, multi-site global BPO vendors. Background in OTA (Online Travel Agency), global E-commerce, or tech industries is highly preferred.
Deep Operational Knowledge: must understand the "engine under the hood." Thorough understanding of Workforce Management (forecasting, scheduling, adherence), QA calibration, and Training workflows.
Commercial Acumen: Extensive experience in contract negotiations and SLA financial structuring. You must demonstrate the ability to independently design comprehensive KPI penalty and incentive models.

2. Soft Skills & Competencies
Logical & Strategic Thinker: Exceptional analytical skills with the ability to simplify complex problems and build scalable frameworks/mechanisms.
Stakeholder Management: High-level executive presence. Capable of communicating assertively with BPO leadership while tactfully driving internal cross-functional alignment.
Accountability & Drive: Highly self-driven, result-oriented, and capable of operating autonomously in a fast-paced, high-pressure environment. Possesses a strong "Owner" mentality.
Language: Fluent in English

3. Bonus Points
Active COPC Certification (e.g., CSP or VMO Implementation Leader) is a massive advantage.
Familiarity with Lean/Six Sigma or PMP methodologies, with a track record of process re-engineering.

上海携程商务有限公司

互联网