秦皇岛机械设计助理工程师

负责储能产品制工艺审查，以保证产品正确性、可装配性、一致性、稳定性；
结合IPD流程，在产品生产定型阶段对产品问题关闭率、工艺文件齐套性和准确性进行统计及跟踪；
负责新产品开发配线表编制、线束设计开发及产品测试作业指导书编制 ；
结合国家或行业标准，编制工艺工作相关规范标准；
负责产品新开发物料的检验与验证；
负责产品测试平台及装置的开发；
负责解决产品制造环节及现场运行电气问题导致故障排查与解决；
负责产品委外制造工艺管理，产品制造技术管理，与产品研发及其他部门的沟通。

新疆金风科技股份有限公司

能源/化工/环保

1、协助区域开展销售工作，实战销售一线业务；
2、协助区域开展消费者营销工作；
3、多维度分析区域数据，协助上级制定销售策略；
4、负责校园招聘项目推广工作。该岗位设置实习期，实习期通过后可转正。

华润三九

1、负责自动化设备、工装、夹具等零部件的结构设计和计算；

2、负责结构稳定性和可靠性分析和计算。

3、通过结构、配置优化，提升产线或工作站的工作效率和制造成本；

4、负责编制设备、工装、夹具等设计标准；

5、参与产线、设备的方案设计、验证、优化、验收等工作；

中联重科股份有限公司

机械/制造

GCC Market Entry (Qatar, Kuwait)1. Lead government affairs groundwork for new country launches (urgent)2. Handle entity setup, operating licenses, and regulatory approvals in new markets3. Establish local government relationships from scratchSpecial Category Licensing1. Secure multipal categories operating licenses and regulatory approvals2. Support private label product registration and compliance3.Navigate certification requirements for imported goods across GCC marketsSupply Chain & Import Compliance1. Solve cross-border import challenges for global sourcing (China, Europe, India, etc.)2. Handle product certifications, import permits, and customs regulatory issues3. Ensure smooth product flow into Saudi, Qatar, Kuwait from international origins

北京三快科技有限公司

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

Key Responsibilities
Resolve escalated customer concerns and complaints by creating positive experiences.
Utilize strong communication skills to connect with customers and negotiate when necessary.
Consistently follow up with customers until their concerns are fully resolved.
Identify operational issues and cooperate with other teams/departments to improve Trip’s products and services.
Enhance the Trip.com brand through social media and reputation platforms (Facebook, Twitter, TrustPilot, etc.)
Assist with any ad hoc projects and tasks from the Customer Success Manager.
Requirements
Bachelor’s degree or above.
Highly proficient in both verbal and written English with excellent proficiency preferred. Fluency in Chinese is required.
Have a passion for helping and supporting others; you will gain a sense of fulfillment from saving someone’s day.
Able to work under tight deadlines and pressure, both independently and with others.
Able to work during weekends and public holidays.

上海携程商务有限公司

互联网

This is a pivotal leadership role responsible for orchestrating and driving the performance of our data analysis, campaign & product operations, and sales support teams. What You'll Do:Strategic Leadership & Portfolio Growth: Architect and execute comprehensive strategies to scale our overall merchant account portfolio, leading a hybrid, cross-functional strategy and operations team.Data-Driven Decision Making: Partner closely with Business Analysis to monitor key business goals and metrics, translating complex data insights into clear, high-impact actions and strategic pivots.Integrated Growth Marketing: Own end-to-end collaboration with User Growth and Marketing teams. Align on major campaigns and resource allocation, and co-create data-backed merchant acquisition and growth strategies that deliver commercial impact.Operational Excellence & Product Synergy: Drive optimization of core commercial processes and enhance operational efficiency. Collaborate with Product teams to influence roadmap priorities that build merchant-centric capabilities and streamline the onboarding journey.Analytics, Enablement & Execution: Oversee sales data analysis, reporting, and actionable insights. Ensure follow-through on key initiatives, provide robust data support to the commercial team, and develop training programs to elevate team capabilities.

北京三快科技有限公司

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian etc.);
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in English via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written English;
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网

1. End-to-End Vendor Lifecycle Management
Independently manage the complete vendor lifecycle: from Sourcing, RFI/RFP, Contracting, and Onboarding/Ramp-up, to Steady-state management and offboarding.
Lead Monthly and Quarterly Business Reviews (MBR/QBR) with BPO C-suite and site directors, driving accountability and ensuring continuous systemic improvements.
Establish and refine the vendor performance assessment framework, holding partners strictly accountable to agreed-upon standards.

2. Operational Excellence & Operations KPI Mastery
Closely monitor and drive core service operations metrics, including but not limited to CCR (Customer Contact Rate), SL (Service Level), SCR (Service Compliance Rate), AHT, FCR, CSAT, etc.
Go beyond surface-level data: conduct deep-dive root cause analyses when KPIs fluctuate. Accurately identify bottlenecks across WFM (shrinkage, scheduling efficiency), Quality Assurance, and Training (nesting survival rates, attrition).
Develop robust Business Continuity Plans (BCP) and Escalation Matrices to mitigate operational risks during peak seasons or system outages.

3. Commercial Structuring & SLA Negotiation (Core)
Partner with Procurement and Legal teams to draft, negotiate, and renew Statements of Work (SOWs) and Master Service Agreements (MSAs).
Design and execute sophisticated "Pay-for-Performance" commercial mechanisms. Flexibly utilize financial levers by structuring logical, mutually reinforcing bonus and malus (penalty/incentive) clauses to drive BPO excellence without compromising quality.
Evaluate and optimize BPO billing models (e.g., Per Productive Minute, Per Ticket, Per Headcount) to reduce Total Cost of Ownership (TCO) while maintaining high service standards.

4. Process Building & Cross-Functional Governance
Build standard operating procedures (SOPs) and governance mechanisms from the ground up, eliminating blind spots in outsourced operations.
Act as the strategic bridge between the BPO partners and internal stakeholders. Seamlessly collaborate with internal WFM, QA, Training, Product, and IT teams to ensure external sites are fully equipped for new site launches.
任职资格

1. Experience & Hard Skills
7–10+ years of progressive experience in Customer Service / Call Center operations management. 3-5+ years of proven experience independently managing large-scale, multi-site global BPO vendors. Background in OTA (Online Travel Agency), global E-commerce, or tech industries is highly preferred.
Deep Operational Knowledge: must understand the "engine under the hood." Thorough understanding of Workforce Management (forecasting, scheduling, adherence), QA calibration, and Training workflows.
Commercial Acumen: Extensive experience in contract negotiations and SLA financial structuring. You must demonstrate the ability to independently design comprehensive KPI penalty and incentive models.

2. Soft Skills & Competencies
Logical & Strategic Thinker: Exceptional analytical skills with the ability to simplify complex problems and build scalable frameworks/mechanisms.
Stakeholder Management: High-level executive presence. Capable of communicating assertively with BPO leadership while tactfully driving internal cross-functional alignment.
Accountability & Drive: Highly self-driven, result-oriented, and capable of operating autonomously in a fast-paced, high-pressure environment. Possesses a strong "Owner" mentality.
Language: Fluent in English

3. Bonus Points
Active COPC Certification (e.g., CSP or VMO Implementation Leader) is a massive advantage.
Familiarity with Lean/Six Sigma or PMP methodologies, with a track record of process re-engineering.

上海携程商务有限公司

互联网

- Assist customers with their inquiries and concerns in English via phone, chat, or email;
- Communicate effectively with customers, showing empathy and patience;
- Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
- Advocate the Trip.com culture both internally and externally;
- Assist with ad hoc projects assigned by Team Leads / Supervisors.
任职资格
- Proficiency in both verbal and written English;
- Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
- Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
- Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
- Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

上海携程商务有限公司

互联网