Executive, Air Export, 空运操作

？ Coordinate with suppliers & operation team for shipment handling (customs formality, pick up/delivery, etc.).

？ Daily shipment tracking and information update, billing report preparation.

？ Customers complain and special issues handling.

？ Good communication with internal/external colleagues to ensure correct understanding on different service requirement. i.e. SOP, prompt response attitude, always seeking solutions or possibilities.

？ Inform supervisor/manager of any irregularities or problems that require assistance and to feedback to customers/overseas agents.

？ Ensure system data accuracy and timely billing / job costing.

？ Support Sales on local controlled business development.

？ Outstanding cleaning up.

III. Education and Experience requirements

？ Bachelor’s degree or above.

？ Familiar with air freight import/export operation procedures.

？ More than 3-6 years related experiences, the background for global forwarder will be preferable.

IV. Job Skills, Personality and Competencies for this position

？ Good communication skill for both oral and written in English and Mandarin.

？ Good skill for PC and Microsoft office, especially for Excel, Word and PowerPoint.

？ Strong sense of responsibility, good team spirit.

？ Able to work in a diverse environment and cultures.

？ Able to work under pressure.