售后质量工程师

1. 五年及以上汽车行业质量背景, 熟悉OEM客户要求及管理体系

Background of quality in auto industry, familiar with GM/Ford/VW customers specific requirements

2. 优秀的逻辑分析和系统问题解决能力,熟练运用质量工具带领团队解决问题;

Excellent logical analysis and systematic problem resolving capability, lead cross function team to solve quality problems occurred in field market and 0km.

3. 熟练运用各种质量和统计工具(FMEA, SPC, DOE, MSA, 5 WHY, FISHBONE, MINITAB, etc);

Skilled on quality and statistic tools (FMEA, SPC, DOE, MSA, 5 WHY, FISHBONE, MINITAB, etc) ;

4. 有强烈的责任感，并和客户保持良好互信合作的关系

Be strong accountability and keep good and trustable relationship with customer

5. 优秀的快速响应能力、较强的沟通和领导能力;

Excellent quick response capacity and strong communication and leadership ability as must request

岗位职责

Job Responsibility

1. 负责所有售后返件汇总

Responsible for the summary of all warranty returns parts

2. 跨部门团队完成年度内有关售后质量KPI和PD

Complete warranty quality KPI and PD which related with customer side cross function team together

3. 监督并协调伟速达中国各工厂售后质量问题的分析与解决;

Monitor and coordinate OEM warranty quality issue analysis and solving in VCN China

4. 每日/月度监控售后质量表现，跟踪团队完成改进

Monitor warranty quality performance and follow up team to finish improvement actions in Daily/Monthly base

5. 用质量工具组织团队对售后质量问题进行分析及改进

Organize team to conduct analysis and improvement with variety quality tools or approach

6. 协调和配合伟速达联盟海外公司,支持全球项目和售后质量活动;

Coordination and cooperation with overseas partners to support the global project and quality activities;

7. 支持海外团队其他部门的工作;

Support global and other department;

8. 完成上级以及客户交办的其它工作.

Complete other assignments given by quality manger and OEM customer.