Patient Education Consultant 患者教育
1-1.5万北京市专科不限经验
职位描述
Key Accountabilities:
61 To deeply understand the patient's journey in the region connecting. Recognize hospitals and target health professionals for partnership with the me+ program.
61 Develop partnerships of the me+ program with institutions and health professionals to generate new patients in the program.
61 Promote the benefits of the me+ with you program by establishing partnership relations with consultative health professionals (doctors, nurses) in accordance with the franchise strategy.
61 Educate / guide ethically and according to the franchise protocols, patients for self-care and rehabilitation of the person with ostomy, voiding dysfunction and / or rare and chronic diseases
61 Promote a great experience for the patient with educational, informative, consultative and enlightening content, promoting loyalty.
61 Ensure the promotion of information using the products, materials and tools defined by the marketing team for the patient.
61 seamlessly with the sales team and call center to provide full journey services for patients
61 Promote patient access to the indicated material, in line with the sales team, in accordance with the regional and company strategy - Loyalty.
61 Carry out and encourage the registration of new patients and the conversion process with the dispensing channels
61 Prepare and share weekly and monthly reports with the team on enrollment and loyalty performance. Prepare quality information to be presented.
61 Develop action plans to achieve the goals of the me+ program, according to the regional and franchise strategy.
61 Actively participate in patient associations.
Key Requirements:
61 Academic background in Nursing or clinical medicine,
61 Proven experience in consultative sales
61 Excellent verbal and written communication skills
61 Demonstrated ability by conducting education programs.
61 Knowledge of the healthcare and medical device industry
61 Ability to implement business plans
61 Sales skills with the ability to turn potential customers/ leads into business/ revenue stream
61 Customer service skills and multi-tasking ability under pressure
61 Ability to effectively interact with multiple stakeholders
61 3 to 5 years of experience in the sales area (medical, pharmaceutical or health devices)
61 Proven ability to generate results
61 Demonstrated ability to identify needs and propose solutions
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