Manager/ Staff Specialist Customer Quality_0112

61Manage customer complaints (Product Quality)

61Manage and coordination for customer audit / quality visit

61Manage customer inquiry (product quality related) /quality interface relationship

61Support for quality contract (i.e. QAA) with customers

61Support design-in projects at major customers (PPAP)

61Support quality improvement activity with customers

61Develop strategy for customer quality and service improvement

61Quality marketing/training to customers

61Manage customer satisfaction improvement program

61Lead/support customer quality team on critical complaint handling

61Coach/support GC QM on package Reliability related inquiry

61Be SME for GC QM on package reliability

职位要求：

Your Profile

You are best equipped for this task if you have:

61Bachelor Degree above in Engineering

616-10+ years’ experience in Semiconductor industry and Quality

612+ years’ experience as Customer Quality Management

61BE/FE process knowledge; Quality control methodology; 8D problem solving; Quality system know-how; Quality audit experience

61Know-how on automotive and power application is preferred

61Ability to work independently and under pressure

61Good skill in speaking / writing in English

61Good communication skills

61Good problem solving and risk assessment skills