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现场服务工程师 (职位编号:18753644)

1.1-1.3万·13薪
杭州市本科不限经验

职位描述

Essential Duties and Responsibilities主要职责:
-Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems;
为客户提供售前和/或售后技术支持,包括产品、设备和系统的调试、安装、测试和维护;
-Troubleshoot, investigate, and resolve technical problems that arise during start-up;
排除故障,调查和解决启动过程中出现的技术问题;
-Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business;
与客户建立并保持持续的积极合作关系,以发展未来业务;
-Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs;
研究、评估并推荐满足客户需求的新产品或设备升级;
-Monitor and resolve recurring problems to ensure ongoing customer satisfaction;
监控和解决反复出现的问题,以确保持续的客户满意度;
-Train customers on the features of the equipment they have purchased.
提供客户培训。
Qualification要求:
-University degree or above, preferred from health care related majors;
本科及以上学历,医疗相关专业优先;
-Minimum 3 years working experience in medical device industry;
3年以上医疗器械行业工作经验;
-Experience in clinical experience or Critical Care field is preferred;
有临床经验或危重病护理领域经验者优先;
-Strong sense of responsibility, customer oriented;
责任心强,以客户为导向;
-Good communication and team work;
良好的沟通和团队合作能力;
-Willing to travel frequently.
愿意经常出差。

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