Team Manager - Sanya

together. I will dare to discover who you are and encourage you to be true to

yourself. You will trust me as your personal advisor. We will build a genuine

relationship over time. Every time you come to Louis Vuitton, you will leave

feeling enriched!”

OVERALL MISSION

As a Team Manager, you will be an ambassador of the Brand. You will take

ownership to lead and coach your team, build Client relationships, proactively

foster the achievement of sales goals and ensure that the highest level of

Client experience is delivered. You will be responsible to recruit and build

highly motivated teams, develop them to the next level and secure succession

plans. You will represent the Brand values and demonstrate the Louis Vuitton

attitudes toward Clients and team members.

Optional: be the point of reference on a product category in the store.

DUTIES & RESPONSIBILITIES

Ensure achievement of team targets on monthly and annual basis

Team Management and Development

?Ensure your team delivers the Louis Vuitton Promise to every Client, through

demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with

consistent coaching, identify their development and training needs, partner

with the Field Coach Trainer to tailor individual action plans

?Identify, recruit and develop talents, secure succession plans in

collaboration with the Store Manager

?Set individual and team goals; proactively assess and manage performance

against expectations

?Manage and motivate the team to drive business: create a positive and

harmonious work environment, foster cooperation within the team and between

managers

Client and Business Development

?Support the team in building long term Client relationship, leveraging the

different clienteling tools

?Establish a Client-centric mindset in store to ensure the highest level of

Client experience and proactively handle Client-related situations

?Communicate and inspire the team on corporate strategy and relevant business

information (animate morning briefings, training)

?Proactively provide the Country office with product recommendations and

qualitative feedback based on local knowledge about the market and Client

needs, leveraging expertise and knowledge within the team

?Put in place action plans to boost business and maximize product performance,

leveraging visual merchandising, clienteling, training and team animation

Selling and Floor Management

?Act as a role model demonstrating sales leadership to the team, support them

with their own sales, foster cross-selling and Client repurchase

?Build and develop own Client portfolio

?Ensure business opportunities are maximized through efficient sales floor

management, being a visible presence and support and ensuring the Louis Vuitton

Promise standards are achieved

Optional: Champion a Product Category

?Be the store point of reference to the Country Merchandising team, providing

them with feedback (product performance, quality, Client related information,

local market, competitors, trends, missing opportunities…) leveraging the

Expert Advisors’ knowledge

?Support the product category business, convey enthusiasm and passion via team

animations, morning briefings, share information and mentoring, improve

operations, define and implement action plans to drive sales

Operations

?Ensure policies, Brand standards and grooming guidelines are communicated and

implemented

?Support Operations team in inventory management

?Support Store Manager in staff planning (workforce management)

EXPECTED ATTITUDES & SKILLS

Role Model / Coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy,

Agility, Commercial Mindset

Passion for the Brand

Management Skills

Leadership

Responsibility & Ownership

Interpersonal Skills

Profess Attitude