客户&过程质量工程师

处理SOP后所有零公里的质量问题

2、Manage all production process (project and series phases) quality and product quality in production.

处理所有生产过程(项目和批量阶段)和产品的质量问题

3、Deploy safe launch of new project with customer team and regular audit of mass production.

开展与客户组有关新项目的安全投产和已量产项目的相关审核

4、Report all quality figures to quality department regularly include internal production quality performance and external quality performance e.g. customer scorecard.

定期汇报质量数据，包括内部生产质量绩效和外部质量绩效，如顾客记分卡

5、Introduce quality tools/methods to ensure plant process quality.

为确保工厂过程质量导入质量工具和方法

6、Quick response when customer resident find some defects happened in customer side.

当客服在客户方发现质量缺陷时快速反应

7、Support EHS tasks implement for customer resident.

支持现场客服环境健康安全工作的开展

具体职能：

1、Responsible contact for all those customer quality issues with all concerned customs after SOP.

负责SOP后同客户关于质量问题的沟通。

2、Support customer team and production team to communicate with customer concerning quality problems.

支持客户组和生产部与客户沟通其关注的质量问题。

3、Strongly support customer to clarify whether the problems come from our product quality.

积极主动同客户确认其抱怨问题是否来自于博泽的产品质量。

4、Bring all customer complaints regarding to the 0km problems to the plant and respond quickly to customer.

反馈零公里的质量问题给工厂，并给客户快速的响应。

5、Organize problem resolving regarding to customer complaints.

组织关于客户抱怨的分析 。

6、Responsible provide 8D report or analysis report to the customer for Brose product quality problems on time.

负责按时向客户提交关于博泽产品质量问题的8D报告或分析报告。

7、Corrective action responses and conduct follow-up verification.

纠正措施的响应并实施后续的确认。

8、Responsible to create customer and process quality notification in SAP and tracking it closed in time.

负责在SAP中创建客户&过程质量问题抱怨并跟踪及时关闭。

9、Responsible process and product quality in the production line.

负责生产线生产过程和产品的质量 。

10、Responsible for safe launch related jobs (such as Line side review, QORL,etc.) of new project and follow–up the corrective action situations.

负责新项目安全交接相关的工作（如线边审核、QORL报告等）并跟踪整改措施完成情况。

11、Responsible for internal iLPA audit and follow–up the corrective action situations.

负责内部分层审核和跟踪整改措施完成情况

12、Support for internal process audit & product audit and follow–up the corrective action situations.

支持内部过程审核和产品审核，并跟踪整改措施完成情况。

13、Stop production or block material and finish goods in case of high risk of quality issue, to ensure no failure parts delivered to customer.

在发现重大质量隐患或风险时，停止生产线生产并隔离可疑原材料和成品，以确保无缺陷件发给客户。

14、Support production line to continuous improvement process/product quality.

支持生产线过程和产品质量的不断改善。

15、Report regularly for customer quality data of customer scorecard and maintain quality part of customer portal timely.

定期汇报客户质量数据如客户计分卡，及时维护客户门户网站内的质量相关内容。

16、Responsible to calculate and collect all quality statistic report in daily/ weekly/ monthly

负责计算和收集质量统计日/周/月报告。

17、Share experience with other plants about handling quality issue by sharepoint(Top-Q,Q-alert).

通过共享平台（如Top-Q,Q-alert）与其它工厂分享处理质量问题的经验。

18、when customer resident feedback the defect found in customer side, guide customer resident to make a containment action for customer in time, and feedback to customer resident about the analysis result and the action plan from the plant in time

接到客服反馈的客户端问题后，指导客服及时在客户端采取临时围堵措施，并及时反馈给客服博泽工厂的分析结果和采取的行动计划。

19、Keep close contact with customer resident to understand the customer’s requirement and make customer to be satisfied.

与客服保持紧密的联系以了解客户需求并满足客户需要。

20、Support EHS tasks implement(such as safety training and risk identify,etc.) for customer resident.

支持现场客服环境健康安全工作(如安全教育、风险识别等)的开展。

21、Introduce quality tools/methods to ensure plant process quality and monitor the implementation effect.

为控制工厂过程质量导入质量工具和方法,并监控执行效果

22、Tasks that are for the benefit of the Brose Beijing operation assigned by Quality Manager or the General Manager. (These tasks could be cross functional)

完成质量经理和总经理分配的其他任务。

任职要求：

1、Educational and professional training/relevant experience

Minimum Bachelor degree level engineer in a Mechanical field

机械专业大学本科及以上学历

2、Minimum 3 years experience in product Engineering or in Quality management in the automotive industry or ancillary industry.

3年以上在汽车行业或汽车零部件行业，产品设计或质量管理的经验

3、Good communication skill with internal and external.

良好的对内对外的沟通技巧

4、Comprehensive knowledge of error prevention and quality planning methods

知悉防错和质量策划方案

5、Comprehensive knowledge of the production methods in use

掌握生产相关的方法

6、Basic knowledge of environmental law and environmental technology

具备环境法律、法规的基础知识

7、Certified and auditor

有审核员资质

8、APQP, PPAP, SPC, FMEA, MSA, 8D

熟悉TS五大工具及8D工具

9、Positive thinking

积极思考

10、Work actively, sense of responsibility

工作主动，有责任心

11、Independent coordination

独立协调能力