客户质量工程师/过程质量工程师

1. Manage company and customer relationship

管理公司和客户的良好关系

2. According to quality management system requirements improve and optimize the production process

按照质量管理体系要求改善和优化产品生产过程

3. Deal with customer complain and return goods' 8D report follow up & monthly customer performance tracking

负责客户抱怨及退货方面的8D报告追踪及向客户提交，跟踪月度质量绩效

4. Visit customer, onsite service, provide counseling for customer

拜访客户，进行现场服务，为客户提供必要的咨询服务

5. Take part in project management, prodcuts validation

参与项目策划管理，产品验证以及过程移转

6. Take part in all BU's process audit

参与各事业部的过程审核

7. Mass production process' continuously optimization

量产阶段产品和过程的持续优化的活动

8. Improve customer satisfaction and exceed customer expectation, manage customer information collection channel, follow up customer satisfaction rate

持续提高客户满意度/超越客户期望，管理客户信息收集渠道，跟踪客户满意度情况

9. Deal with customers'claim for compensation, saled products collection and analysing

负责客户索赔的处理协调：负责对售后件的收集确认和对售后件进行失效模式分析、申诉

10. Follow the companies’ regulation, be responsible for safety working and production

遵守公司规章制度，对安全工作及安全生产负责

11. Good habit in working area

工作区域养成良好的习惯

12. Other tasks assigned by Superior

上级安排的其它任务

任职要求：

1.Familiar with OEM customers quality requirement

熟悉主机厂客户质量要求

2.Familiar with quality tools for problem solving

熟悉质量工具，解决问题的方法