信息安全工程师/L2 Support

o Work and support for Onboarding and off boarding of servers/application (including removal/clean-up of prior privilege access mechanism where required)

o User provisioning and role/access maintenance

Coordination between Userbase (e.g., Application owners/SME) & Wallix

o For admin as above

o Troubleshooting access issues/PAM Application issues

o Incident/Change Management for PAM

o Coordination/triaging with L3 team in break glass situation/support (break glass is in scope of “L3 Support team”)

Coordination with application user on testing and application clean up.

SoX Compliance/ System Audit report generation for all application Onboarded in Wallix.

Good-to-Have

? Good written and verbal communication.

? Experience in dealing with customers directly and work in a global delivery model.