进出口业务员

2订单确认及发运

3订单取消及相关确认

4与内外部客户的联系与沟通

5预付款的追踪

6如果有品质问题反馈给内部并对最终结果采取行动

7 优化内部流程

8其他任务

1 Order (3rd party and intercompany) creation /modification.

2 Order commitment and follow up within date range.

3 Order cancellation request.

4 Communicate with external customers and internal stakeholders.

5 Track prepayment term order.

6 Initiate escalations if any.

7 Initiate communications if has quality deviation and ｃreate return orders if any.

8 Manage delivery block.

9 Streamline and optimize internal process.

10. Other tasks assigned by supervisor

岗位要求:

1.大专及以上学历

2 3年以上客服经验，食品或化工业为佳

3以客户为中心并具有团队合作意识

4善于英语沟通及办公软件的操作

5有SAP经验的 优先录用

1 College degree or above.

2 3 years+ working experience in customer service, preferably in food or chemical industry.

3 Customer oriented and teamwork player.

4 Good English communication skill and proficient in Microsoft office

5 SAP hands-on experience will be preferred.