Procurement Specialist

Support vendor master process

- Follow the up-to-date operational procedures and adhere to the standardized process landscape. Timely identify potential issues and make appropriate escalations.

- Conduct timely communication upon the inquiries from internal/external “customers”/concerned groups to ensure operational transparency.

- Participate in the implementation of quality / continuous improvement projects and be active in driving daily “huddle” meetings.

- Support and initiate process improvement initiatives and related projects, be proactive and creative on contributing ideas for service improvement.

- Operational compliance on all regulatory, internal/external guidelines and support on audit activities

- Meet the aligned SLA/KPIs/measurement for transactional activities.

- Ensure all the up-to-date operational procedures are maintained, documented and executed

- Communicate proactively and independently and cooperate with stakeholders for continual process improvement.

- Maintain positive work relationship with members of other teams to whom information is provided to or gathered from.

- Assist in establishing and maintaining strong, collaborative relationships and ensure “customer” satisfaction.

- Interface with other Shared Services Center teams to ensure compliance with cross-team responsibilities.

- Understand and apply process, policies, procedures and internal control standards.

- Other additional duties as assigned