Application Support Consultant
1.5-2万·13薪天津市本科不限经验
职位描述
Job Summary: We are seeking a dedicated Application Support Specialist to provide support for our internal application. The ideal candidate will have a strong understanding of sales, inventory, and purchase modules, along with excellent communication skills and proficiency in English.
Key Responsibilities:
1. Provide support and troubleshooting for the internal application.
2. Assist users with inquiries related to sales, inventory, and purchase modules.
3. Collaborate with cross-functional teams to resolve application issues and enhance user experience.
4. Document and maintain records of support requests and resolutions.
5. Stay updated on application features and functionalities to provide effective support.
Qualifications:
1. Familiarity with sales, inventory, and purchase modules.
2. Strong communication skills, both verbal and written.
3 Communication in English is required.
4. Previous experience in application support or a related field is a plus.
5. Problem-solving skills and the ability to work independently.
职位概述： 我们正在寻找一位专注的内部应用支持专员，为我们的内部应用程序提供支持。理想的候选人将对销售、库存和采购模块有深入了解，并具备出色的沟通能力和l良好的英语水平。
主要职责：
1. 提供ERP应用程序的支持和故障排除。
2. 协助用户解决与销售、库存和采购模块相关的咨询。
3. 与跨职能团队合作，解决应用程序问题并提升用户体验。
4. 记录和维护支持请求及解决方案的文档。
5. 及时了解应用程序的功能和特点，以提供有效的支持。
要求：
1. 熟悉销售、库存和采购模块。
2. 具备良好的沟通能力，包括口头和书面表达。
3. 必须具备英语良好沟通的能力。
4. 具有应用支持或相关领域的工作经验者优先。
5. 具备解决问题的能力，能够独立工作。
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