奢侈品销售顾问

奢侈品品牌：Salvatore Ferragamo、Emporio Armani、Hugo Boss、Lancome、Pandora、Estee Lauder、TUMI、Victoria‘s Secret、Tory Burch、 MaxMara

主要工作内容

· To carry out exceptional customer service according to the company

standards. 按照公司标准为顾客提供高品质的服务。

· To handle any customer complaints according to LS Asia policy & CAG’s refund

policy.按照公司流程处理客户投诉。

· To have a complete understanding of the LS Asia Employee Handbook,

Procedures and Policies and to abide by these at all

times.全面了解和掌握员工手册内容，公司流程及政策规定，并且坚持遵守。

· To carry out accurate cash register operations at all times and ensure that

the correct procedures are applied for cash handling.进行精确的收银操作，确保现金流程的正确执行。

· To ensure complete understanding of all products, brand guidelines including

up-sell items, as well as any products on promotions.全面掌握所有产品知识，品牌定位，促销产品，当季活动。

· To help maintaining a high merchandising standard as per VM / Brand

guidelines.协助维护店铺始终保持高标准的产品陈列

· Loss Prevention – Reduce the Risk店铺防损工作，包括损耗和盗窃

任职要求：

· 1 to 3 years of sales experience.1至3年销售经验。

· Strong sales and interpersonal relationship qualities.较强的销售及人际交往能力。

· Sound understanding of basic principles of customer service.较强的客户服务意识。

· Good communication skills and professional presentation.良好的沟通与表达技巧。

· Good listening skills and ability to advise customers on

purchases.良好的倾听及为客户提供意见技巧

· Second language is a plus.拥有英语或其他外语能力者优先