(Senior) Quality Engineer

• Monitor Supplier Ongoing Product Quality performance and initiate Continuous Improvement activities in order to achieve/ exceed the defined Supplier Quality Metrics.

• Build relationship with the vendors to gain their support to implement the QA system in the factories.

• Ensure compliance to regulations and corporate policies and procedures.

• Solve quality issues on-site in factories and lead PSI activities in order to support on time shipment. Review and analysis defect sample and take correction action.

• Drive the process/manufacturing quality continuously improved by collaborating with ME to standardize the key processes including crimping/ESD/missing&mixing part control/wire welding/TCO mounting/paint process,etc.

• Participate in safe launch process and ensure the all relevant key control items including quality gates(IQC/IPQC/EOL/FQA/PSI) meet the expectation.

• Responsible for the ECN process and ensure the process is value added and align with business requirement, ensuring the timely closure of ECNs.

• Raise the DR necessarily and send it to the leadership team for approval, ensuring the timely closure of DRs.

• Issue a CAR in sharepoint for problem-solving to drive the OEM to do root cause analysis and take the corrective/preventivie actions accordingly. Ensure that the CAR process is updated including Root Cause Analysis and monitor the performance against the set metrics for CARs. Approve closure of CARs.

• Monitor the product’s performance in market by reviewing the web&star review/ in claribridge,call center’s data and the retailer rate rate and take the rapid response/measurement accordingly. Implement improvement activity resulting from the review of Customer return data ensuring appropriate analysis and correlation with process performance lead to sustained improvement activities at the supplier.

• Support daily/weekly Quality Reporting on Supplier Quality, like EOL findings, weekly dashboards, weekly OEM scorecards, etc.

• Support the Product Readiness activities for New products at Supplier.

• To work with engineering and quality teams to ensure quality requirements, testing protocols, sampling needs, and product/ process controls are fully understood and met.

• Support activities in cases where Supplier Quality problem may lead to extensive customer actions or product recall.

• Ensure that the QA Manager and appropriate senior management are immediately informed of serious quality problems.

• Involved in new products development with NPD/NPI/ME/Testing to identify design risk and push optimizations moving forward.

ATTRIBUTES & SKILLS:

• Bachelor’s Degree in electronic/mechanic/other engineering background

• At least 3years relevant working experience in small home appliance industry or equivalent experience.

• Good communication skill/ team work spirit and build the good interpersonal relationship with other department.

• Can work independently under pressure and accept the frequent business trip per required.

• Can use the English(good oral/listening skill) to communicate with US/UK colleague

• Proficient at the Microsoft office software—Excel/PPT/Word/Teams

• Equipped with the knowledge of understanding the material processes including the molding injection, stamping, die-casting.

• Grasp the basic stastical/Minitab knowledge.

• Equipped with the knowledge of APQP/PPAP/FMEA/SPC/MSA