Performance coach/销售业务分析

61 Monitor daily operational processes in the team.

61 Work closely with sales support and operation staff to facilitate smooth execution of the sales process.

61 Act as the primary point of contact for procedural guidance, and ensure effective usage of sales tools and sales support materials.

61 Take responsibility for monitoring the team to complete the mandatory trainings.

61 Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.

61 Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making.

61 Ensure self and team activities comply with relevant legal and regulatory requirements and meets HSBC standards and procedures.

Qualifications - External

To be successful in the role, you should meet the following requirements:

61 University degree or above in business administration or equivalent

61 Minimum 5-8 years sales, customer relationship management and team-lead ing experience in the financial services industry

61 Strong coaching skills and business acumen

61 Proved to deliver and drive outstanding customer experience (ideally in financial planning) and building lasting customer relationships

61 Highly motivated and self-disciplined with the ability to work effectively and independently

61 Possess the ability to apply entrepreneurial and commercial thinking to deliver team’s business performance

61 Strong verbal and written communication skills in Chinese and basic knowledge of English