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海运客服

7-8.5千·13薪
青岛市本科不限经验

职位描述

岗位职责:
1.根据公司的流程和规范负责接受客户/代理的订舱审核并放舱
2.按照客户要求负责有关订舱的相关工作并及时反馈
3.负责处理危险品及其他特殊品名和舱位要求的申请
4.负责跟进客户电话及邮件的相关业务咨询并解决问题,协调公司各部门及外部客户,确保日常工作顺利进行
1. To follow up E-booking according to booking acceptance procedure.
2. To follow up booking related issues/requirements from internal/external customers and give feedback in timely manner.
3. To handle DG cargo/special cargo/equipment/special stowage application.
4. To handle email and telephone from internal & external customers and solve the problem to meet customers’ requirements.
岗位要求:
1.良好的沟通能力和英语运用能力
2.良好的工作态度和礼貌
3.有较强的执行能力, 能在规定时间内完成工作,并具备抗压能力
4.有较强的办公室软件使用技能
5. CET-4
6.本科毕业,航运或运输相关专业或是具备相关行业工作经验者优先
1. Good communication skills, including English language skills
2. Decent working attitude and manners
3. Good at process executions and ability to work against deadlines and pressure
4. Good at MS Office Software operations (esp Excel)
5. CET-4
6. Bachelor degree with major related to Shipping/Transportation or working experience is preferred
注:此岗位接受2025年应届毕业生,表现良好有机会留用。

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