客户质量工程师

1. RMA 产品的释放，接受，分析，处置和数据维护；

RMA case release and returned parts receive, analysis, dispose and data maintenance;

2. 协议组织客户处的紧急措施,内外部沟通；

Coordination of immediate actions with the customer, internal and external communication;

3. 客退品的失效分析和整理分析报告；

Failure analysis of the RMA parts and prepare analysis report;

4. 负责客户沟通现场问题的调查和信息收集反馈；

Be responsible for customer onsite investigate and information collection;

5. 和跨部门合作寻找根本原因；

Work with other departments to establish root cause;

6. 维护和更新每月的 KPI.

Maintain and monthly KPI report.

岗位要求

1. 机械、电子或相关专业本科以上学历；二年以上相关工作经历；

Becholar degree or above major in Mechanics, Electronics or equivalent, with at least 2 year’s relevant

experience;

2. 了解机械制造过程，熟悉产品结构和生产流程；

Understand mechanical manufacturing process and equipment, familiar with product structure and process flow

of production line;

3. 适应短期的出差，快速的到达客户处理，和反馈相关问题；

Adapt to short-term business trips and quickly arrive at customers to deal with related problems;

4. 高度的责任心和自我能动性，有良好的沟通能力、协调能力和团队合作精神；有良好的质量逻辑及质量

理念；

5. High sense of responsibility and self-motivated, good communication and coordination skills; good quality logic

and quality concept;

6. 熟悉基本测试和调试工具的使用 （例如公司相关产品的调试软件，万用表等）；

Familiar with testing tools (product software, multimeter etc);

7. 基本英语水平，熟练操作计算机。

Basic English is preferred, good command of computer skills.