Sales Enablement Specialist 销售助理
1.3-1.8万·13薪成都市本科不限经验
职位描述
The position builds relationships with a dedicated customer portfolio while acting as a coordinator and a primary contact for Sales Operations.
Collaborate with functions such as Customer Service, Receivables, Supply Chain, etc to enable comprehensive support of the Sales team as well as unique customer needs or issues.
Opportunities to drive improvements in automation, communication clarity, and process efficiency to ensure a consistent and seamless customer experience.
Customer Relationship Management
Build and maintain trust-based relationships with customers and internal business units.
Sales Process and Operational Coordination
Manage internal sales processes and respond to external customer requests (e.g., samples, documentation, surveys). Coordinate with Customer Service, Supply Chain, and Receivables, etc to resolve issues and meet customer needs.
Take full ownership of escalated sales activities, including supply resolutions, CFBs, product returns, and disputes.
Key Activities includes:
- Volume forecast, allocation & Order Management
- Price upload and settlement
- VAT & Rebate Coordination
- End to end Operational Support & Customer feedback response
Data & Insight Generation
Prepare / analyze data sets and Sales Stewardship Reports to support sales activities and generate actionable insights
Continuous Improvement
Lead or support initiatives to automate workflows, streamline communication, and reduce information handoffs.
System Support
Provide level support for CRM and pricing tools (e.g., Salesforce).
Audit & Compliance Representation
Represent the Sales function during audits and internal assessments (UIAs).
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