评估知识数据分析经理 - ESG

2.5-3.2万·13薪

杭州市本科不限经验

职位描述

LRQA is looking for an experienced, passionate and solutions-oriented Knowledge Manager for our Assessment products. This includes our in-field social and environmental audit services as well as our desktop assessment activities such as worker surveys, self-assessment questionnaires, equivalency and corrective action plans. The Knowledge Manager, Assessment will be a part of our Product and Analytics team that designs, develops and helps roll-out innovative and world class responsible sourcing services. This role will work with both the Product and Analytics team (in Hong Kong) and with our local coordinators and delivery teams in our key Assessment hubs, to help standardize and build capacity across our core Assessment products to ensure delivery success. The Knowledge Manager helps ensure our Assessment team members can access and use the information they need for excellent delivery.

LRQA 正在为我们的评估产品寻找一位经验丰富、充满热情且以解决方案为导向的知识经理。这包括我们实地进行的社会和环境审核服务，以及我们的桌面评估活动，例如工人调查、自我评估问卷、等效性验证和纠正行动计划。

评估知识经理 (Knowledge Manager, Assessment) 将成为我们产品与数据分析团队 (Product and Analytics team) 的一员。该团队负责设计、开发并帮助推广创新的、世界一流的负责任采购服务。

该职位将与位于香港的产品与数据分析团队以及我们主要评估枢纽 (Assessment hubs) 的本地协调员和交付团队紧密合作。其目标是帮助标准化 (standardize) 和提升 (build capacity) 我们核心评估产品的执行能力，以确保交付成功 (delivery success)。

知识经理的核心职责是确保我们的评估团队成员能够访问并有效利用他们所需的信息，以实现卓越的交付成果。

Responsibilities 岗位职责

a) Contributes to the knowledge management strategy and plan for the organization;

参与制定组织的知识管理策略和计划;

b) Prepares Assessment product overviews, tutorials, best practice case studies and maintains a high quality and up-to-date set of content for Assessment audiences;

编写评估产品的概览、教程、***实践案例研究，并为评估受众维护一套高质量且最新的内容库;

c) Designs and roll-outs a training and capacity building schedule for Assessment products across different regions and business units in collaboration with existing internal teams;

设计并推行针对不同区域和业务单元的评估产品培训与能力建设计划，与现有内部团队协作完成;

d) Sets up and runs knowledge sharing events including new joiner orientations and a calendar of training sessions for coordination, Assessment and supporting teams globally;

建立并组织知识共享活动，包括新员工入职培训以及面向全球协调、评估和支持团队的定期培训课程安排;

e) Promotes collaborative internal knowledge sharing groups using Microsoft Teams and through workshops etc. to build robust and active communities of practice across regions;

推动协作型内部知识共享小组（利用Microsoft Teams及研讨会等形式），在各区域建立稳健且活跃的实践社区;

f) Monitors / evaluates the success of knowledge sharing activities alongside delivery metrics;

监测并评估知识共享活动的成效，结合交付指标进行分析;

g) Works effectively across the organization with stakeholders, delivery teams, trainers, and subject matter experts to develop and support new and existing Assessment products;

高效协同组织内各利益相关方、交付团队、培训师及主题专家，共同开发和支持新旧评估产品;

h) Helps establish an organisational culture that promotes and supports knowledge sharing;

助力营造一种倡导并支持知识共享的组织文化;

Requirements 岗位要求:

a) 5-7 years of experience in relevant field;

5-7年相关领域工作经验

b) Assessment and project management experience required;

需具备评估及项目管理经验;

c) Experience in environmental, social and governance issues in supply chains;

拥有供应链中环境、社会与治理（ESG）相关议题的经验;

d) Has basic understanding of knowledge management principles and techniques;

基本了解知识管理原则与方法;

e) Excellent written and verbal communication skills in English and Chinese (Mandarin);

出色的中英文书面及口头表达能力（普通话）;

f) Recognises the benefits and skilled at collaborative working;

认同协作价值并擅长团队合作;

g) Able to work independently with minimum supervision;

能够独立工作且需最少监督;

h) Efficient multi-tasker and able to coordinate people at all levels of an organisation;

高效处理多任务，并具备协调组织内各级人员的能力;

i) Capacity to work across different time zones / hold meetings outside of regular hours;

能够跨时区工作/在常规工作时间外参会;

j) Responds positively to pressure and working in a dynamic, fast paced environment;

积极应对压力，适应快节奏动态工作环境。

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