CSR 客户服务代表(外包)

Key Responsibilities:

1. To act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

2. Service interface with the customers in responsible territory;

3. Responsible for service order fulfillment: order entry, goods receiving, quotation and follow-up and on-time delivery;

4. Monthly report the order income data to headquarter;

5. Perform the roles defined in the ISO9001/ISO17025;

6. Spare parts management;

7. Other work as per company’s request.

Qualifications:

1. Bachelor or above degree of Business Administration, International Trade;

2. Min. of 3 years working experience in related field;

3. Multinational company working experience is preferred;

4. Good communication skill and capable in coordination;

5. Good knowledge of MS office;

6. Good sense of responsibility and team work.

7. Pro-actively solve problem and find solutions

8. Fluent written and spoken English is a must;