现场服务工程师
7千-1万·15薪绍兴市专科不限经验
职位描述
Mission
Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
通过为客户提供日常的售后服务，实现客户满意度***化，带来利润的持续增长。
Job Description
-To provide air treatment equipment installation and commissioning to customers;
负责空气后处理设备的安装和调试;
-To repair and maintain equipment and deal with service cases on site;
负责现场设备的修理和维护，处理现场服务情况;
-To provide on-site equipment maintenance training and daily technical support to customers;
负责现场设备的维护培训, 并为客户提供技术支持；
-Cooperate with Technical support engineer, feedback on-site quality problem timely;
与技术支持合作，及时提供现场产品质量问题反馈；
- Service product advertising and promotion;
服务产品宣传和推广；
- Implementation of standardized service processes (MOT) and Safety-*** service operation procedure (LOTO/LMRA);
专业化服务流程MOT和安全服务规范LOTO/LMRA的执行；
-Effectively promote the company image, improve the customer satisfaction;
有效推行公司形象，提高客户满意度；
-Follow the SHEQ Policy of company and customer site;
遵守公司和相关方的安全质量要求；
-Other tasks assigned by manager.
处理其他领导安排的事宜。
Experience requirements
- More than 2 years’ experience in equipment maintenance
两年以上的设备服务经验
Knowledge/Educational requirements
- College degree in mechanical or electrical engineering / equivalent experience大专或以上毕业，主修机械工程、机电一体化或类似专业
Personality requirements
- Excellent communication skills and customer oriented优秀的沟通技巧和良好的客户导向
- Good computer skill良好的电脑操作能力
- Willing to travel frequently愿意经常出差
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