Sales Account Manager

- Generating Elementary revenue and profit of a portfolio of direct buying and new customers.

- Serving as the main point of contact for all Elementary customer account management matters to build strong and sustainable client relationships, support needs timely and appropriately according Elementary strategy and Revenue threshold for maintaining and growing Revenue.

- Identifying potential areas of improvement and liaising with cross-functional internal teams to improve the entire Customer Experience.

- Proactively Support SBU’s Business Development Teams to industrialize new production, to identify translation opportunities for existing applications or to introduce Elementary at relevant buying accounts.

- Managing Price Quotation within the agreed time frame and negotiate prices as per defined authority in pricing tool and close agreements to maximize profits and prolong successful relationship.

- Forecast and track account’s KPIs.

- Monitor and analyse customer's use of our product vs competitive products to gain additional market share where possible.

- Document progress, issues, and support needs to allow oversight of forward momentum and business decision making.

- E-commerce platform supper user, to support customers and interface internally if needed.

Significant Role Metrics:

- Budget Revenue (average account revenue in between 05500k and 051m)

- Role KPI’s include: Customer Satisfaction Metrics, Cost to Serve, Average Selling Price (ASP), Margin, Competitive (Re)gain

Experience:

- Proven experience as an Account Manager, Sales Account Manager, or relevant role

- Excellent communication skills

- Experience of D365 standard tools

- Basic technical skills (Polymers preferably)

- Degree in Business Administration, Sales or relevant experience

- Membership of relevant region/country recognised Commercial institute