亚马逊运营

Based in Austin, TX, we are a data-centric consumer products firm specializing in a diverse range of branded items distributed via eCommerce platforms. We manufacture and distribute umbrellas, comfort memory foam products, electronic gadgets, bedding essentials, wine decanters, coffee makers, toilet light, dog leashes, and magnetic screen doors.

JOB SUMMARY

We are seeking a dynamic and experienced Amazon Catalog Manager with a robust background in Amazon Seller Central to join our team. The ideal candidate will possess in-depth knowledge of Amazon's marketplace, policies, and best practices, and have a proven track record of managing and optimizing listing content with flat files and various tools in Seller Central . This role involves handling day-to-day account management, resolving complex issues, and implementing strategies to drive sales growth and enhance customer satisfaction. The Amazon Catalog Manager will ensure seamless communication and effective problem-solving. Strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position. Candidates must be adaptable to flexible working hours and respond swiftly to urgent tasks or unexpected situations, ensuring seamless team collaboration and problem-solving.

RESPONSIBILITIES

● Adding/removing products to catalog

● Creating/fixing content for the products already in the catalog with expert level experience in flat files

● Ability to edit listings in bulk

● High proficiency with flat files and ability to troubleshoot error code(s) in flat files

● Creating/fixing variation themes and relationships

● Upload/managing Images (Main, Secondary, A+ content) and Video

● Analyzing, identifying, troubleshoot, and correcting errors of product listings

● Investigating Listing Quality Improvements and catalog complaints

● Listing backend enhancements such as key attributes that increase ASIN visibility

● Monitoring/managing Account Health notifications and submission of appeals when needed

● Work closely with internal teams, including marketing, logistics, and customer service, to ensure a cohesive approach to catalog management

● Communication with Amazon support teams to escalate and resolve complex issues.

● Maintaining records of work received and work performed

● Identify improvements in the processes you work on and suggest ways of implementation

QUALIFICATIONS

● Bachelor’s degree in E-commence, statistic, IT, Management, or a related field preferred.

● Root cause identification

● Proposal and action-oriented solutions

● Fluent in English

● Minimum of 3-5 years of experience in account management, preferably within Amazon Seller Central

● Proven experience working with Amazon Seller Support and a deep understanding of Amazon’s platform, policies, and best practices.

● Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.

● Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.

● Proficient in using Amazon Seller Central and related tools.

● Detail-oriented and highly organized, with the ability to manage multiple accounts and tasks simultaneously.

● Self-motivated and results-oriented, with a proactive approach to identifying and resolving issues.

● Ability to work independently and as part of a team in a fast-paced, dynamic environment.

● Ability to stay up-to-date with changes in Amazon policies and the broader eCommerce industry.

● Strong attention to detail and commitment to delivering high-quality work.

● Excellent time management skills and the ability to prioritize effectively.

● Adaptability and a willingness to learn and grow within the role.