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销售工程师/客户经理

2-2.5万·13薪
上海市本科不限经验

职位描述

DUTIES & RESPONSIBILITIES:
1.Manages strategic and tactical activities within assigned accounts. Identifies and addresses with management gaps and overlaps in resources and/or issues to support accounts per account plan
2.Identify the Total Available Market (TAM), Serviceable Available Market (SAM), Molex Share, Competition, and the CAGR
3.Analyse the gap in TAM/SAM/Share within the assigned accounts. Understand the accounts and competition landscape e.g. competitive strengths, weaknesses, etc. Develop account penetration/growth strategy and plan
4.Identify the ecosystem, the dynamics, the technology roadmaps, the application trends, the competition, the customer needs/requirements; and develop a clear roadmap (1-3 years down the road)
5.Builds a strong relationship within account to achieve customer fellowship and operational excellence
6.Drive the design activities and grow CRM pipeline and revenue. Resolve and escalate if necessary, any issues identified as bottlenecks
7.Execute the account business plan including the Salesforce pipeline activities
8.Prepare operational reports to track and communicate status of goals (e.g. forecasting, new identifying business opportunities, and implementing program status)
9.Maintain expert knowledge about account(s) key financial metrics that affects their market position
10.Serve as the industry expert and communicate the products and applications and opportunities with management and product divisions. Identify new future products and supports/sponsors the development of these new products across accounts.
11.Understand / communicate and potentially conducts research to analyse competitive position, market trends, and technological direction at the account(s). Keeps the organization informed of trends, opportunities, and needs on the accounts.
12.Performs other related duties as assigned by management.
13.Travel to customers as needed.
SKILLS & ABILITIES:
-Bachelor degree or above
-3+ years sales/marketing experience in connector industry
-Previous experience in order fulfilment a plus.
-Mobile/ Server Market and/or Auto Market background is preferred.
-To understand business issues and trends, that may impact the account’s success.
-Interpersonal skills to effectively work with co-workers and external contacts to effectively build relationships, respond positively to situations, and influence others.
-Effective written and oral communication skills that demonstrate the ability to express ideas, exchange information clearly and concisely, and conduct effective presentations and delivery of message that fit’s the audience (customers and Molex personnel).
-Foster teamwork to manage conflicts, promote creativity, and resolve issues.
-Organizational skills to anticipate, plan, prioritize and self-monitor workload.
-Understand connector and cable production process or consumer device applications.
-Positive attitude in work & learning.
-Reliable, initiative, commitment and integrity
-Can complete assigned task independently
-Fluent English and Mandarin speaker and writer
职责和责任:
1.管理指定账户中的战略和战术活动。 识别并解决资源和/或问题中的管理差距和重叠,以支持每个账户计划的账户
2.确定总可用市场 (TAM)、可用可用市场 (SAM)、Molex 份额、竞争和复合年增长率
3.分析已分配账户中 TAM/SAM/Share 的差距。 了解客户和竞争态势,例如竞争优势、劣势等。 制定客户渗透/增长战略和计划
4.确定生态系统、动态、技术路线图、应用趋势、竞争、客户需求/要求;并制定明确的路线图(1-3 年)
5.在客户内部建立牢固的关系,以实现客户友谊和卓越运营
6.推动设计活动并增加 CRM 管道和收入。 解决并在必要时上报任何被确定为瓶颈的问题
7.执行客户业务计划,包括 Salesforce 管道活动
8.准备运营报告以跟踪和传达目标状态(例如预测、新发现商机和实施计划状态)
9.保持对影响其市场地位的账户关键财务指标的专业知识
10.作为行业专家,与管理层和产品部门沟通产品、应用和机会。 确定未来新的产品,并支持/赞助跨客户开发这些新产品。
11.了解/沟通并可能进行研究,以分析客户的竞争地位、市场趋势和技术方向。 让组织了解客户的趋势、机会和需求。
12.执行管理层分配的其他相关职责。
13.根据需要前往客户处。
技能和能力:
-本科及以上学历
-3+ 年连接器行业销售/营销经验
-具有移动/服务器市场和/或汽车市场背景者优先。
-要了解业务问题和趋势,这可能会影响帐户的成功。
-人际交往能力,与同事和外部联系人有效合作,有效建立关系,积极应对情况,并影响他人。
-有效的书面和口头沟通技巧,展示表达想法的能力,清晰简洁地交换信息,并进行适合听众(客户和 Molex 人员)的有效演示和信息传递。
-培养团队合作来管理冲突、促进创造力和解决问题。
-预测、规划、确定优先级和自我监控工作负载的组织技能。
-了解连接器和电缆生产过程或消费类设备应用。
-在工作和学习中保持积极的态度。
-可靠、主动、承诺和诚信
-可以独立完成分配的任务
-流利的英语和普通话

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