CRM产品经理 CRM Product Manager

凭借对CRM系统架构的专业知识，在快节奏的环境中，提供解决方案和可行性建议。并通过与开发团队合作，确保产品按时交付和满足内部销售团队的需求。您需要具备深入了解内部销售流程和业务需求的能力，以及卓越的项目管理和团队合作能力。

1、负责CRM相关产品的流程和功能设计，定义产品路线图，编写产品需求文档；

2、与内部销售团队紧密合作，收集和分析销售流程和业务需求；

3、管理产品开发的整个生命周期，包括项目计划、进度跟踪和风险管理；

4、与开发团队密切合作，确保产品按时交付，并满足高质量标准；

5、产品指标监控&分析，与相关团队合作快速识别问题以及产品功能连续迭代，追求产品关键指标的提升。

The Product Manager - CRM is an internal-facing role that works closely with the sales team to establish best practices for CRM usage globally, driving sales and business growth. Leveraging your expertise in CRM system architecture, you will provide solutions and feasibility recommendations in a fast-paced environment.

Collaborating with the development team, you will ensure on-time delivery and meet the needs of the internal sales team. You will need to have a deep understanding of internal sales processes and business requirements, as well as excellent project management and teamwork skills.

1. Responsible for the process and functional design of CRM products, defining product roadmaps and writing product requirements documents;

2. Work closely with the internal sales team to gather and analyze sales processes and business requirements;

3. Manage the entire product development lifecycle, including project planning, progress tracking, and risk management;

4. Work closely with the development team to ensure products are delivered on time and meet high quality standards;

5. Monitor and analyze product indicators, work with relevant teams to quickly identify problems and continuously iterate product functions, and pursue the improvement of key product indicators.

职位要求

1、本科以及以上学历，5年以上CRM或相关To B产品工作经历；

2、具有互联网内部销售流程管理，Salesforce，Microsoft，Oracle，SAP相关CRM产品实施交付经验者为佳；

3、出色的沟通和表达能力，能够与不同的利益相关者进行有效的沟通，并推动决策；

4、对数据敏感，具有良好的逻辑思维能力和数据分析能力，善于利用数据分析和改善业务；

5、英语流利，能够进行英文文档的撰写和口头交流。有海外留学工作经历为佳。

1. Bachelor's degree or above, with more than 5 years of work experience in CRM or related B2B products;

2. Experience in managing internal sales processes in the Internet industry is preferred;

3. Excellent communication and presentation skills, able to effectively communicate with different stakeholders and drive decision-making;

4. Data-sensitive, with strong logical thinking and data analysis skills, adept at using data analysis to improve business;

5. Fluent in English, able to write and communicate orally in English. Overseas study or work experience is preferred.