Field service engineer

issues.

? Develop, maintain, and ensure the relevance of technical information used by internal and

external stakeholders.

? Understand and build long-term innovative global technology systems that enable enhanced

customer relationships.

? Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to

facilitate efficient and consistent customer follow-up.

? Drive continuous improvement of the customer experience through team, hardware, software,

and support tool development.

? Drive and manage new product installs and subsequent hardware development.

? Projects manage new evaluations and ensure the success of the project.

? Additional assigned tasks when necessary.

? Business travel is required when necessary.

REQUIREMENTS

? Bachelor’s degree in Engineering discipline

? Proven success in building collaborative partnerships with customers and internal stakeholders

? Ability to work in a team environment with tight deadlines and multiple priorities

? English language fluency is required as you will be working with international clients and customers