Technical Customer Support

● Pre-sales support at the customer's site, product/solution introduction, solution Q&A, on site problem analysis, and so on. Provide professional technical support and training to OEM customers.

● Provide product configuration based on customer requests.

● Frequent communication with Global PM and Engineering team to ensure all customer demands can be moved forward smoothly. Help global team quickly understand the issues encountered and drive for solution.

● In charge of Price strategy and provide quotation in time.

● Base on Qualitrol products, advantage and value proposition to pursue and develop breakthrough plan, no limited to industries, applications, segmentation, localization, etc.

● Participate in marketing activities to promote Qualitrol brand.

● Training sales team about our product value proposition and improving the sales team products capability

Skills & Experience

The successful candidate will be able to demonstrate the following skills and experience:

● Bachelor University Degree with engineering major.

● 5-8 years engineering experience on electrical products/system

● Experience working with international company.

● Good English language competency, verbal and written.

● Good written and verbal communication and presentation skills.

● Strong team orientation and have good experience in a multifunctional communication working environment.

● Ability to work in a fast-paced, changing environment.

● Like to challenge him/herself to jump out the box, and eager to win, even in a very tough market environment.

● Good performance record in pervious company

● Good sense in market and sales management

● Work hard and careful with details.