技术支持工程师(连续铸造)

1.5-2.5万
苏州市本科不限经验

职位描述

-Engineering, Training and Technical Support of die casting process to local customers, which includes the following:
针对当地客户提供项目,培训,技术支持等,具体如下:
- Provide technical solutions to customers using a combination of experience and MAGMA casting process simulation
结合工作经验和MAGMA模拟软件为客户提供技术解决方案
- Visit customers regularly to gather information and provide on-site casting process support
定期拜访客户,收集信息,提供现场铸造过程支持
- Training for new and existing customers
为新客户和现有客户提供培训
- Handle customer support inquiries
处理客户技术支持需求
- Provide project service for new and existing customers
为新客户和现有客户提供项目服务
- Work closely in a team with our Marketing, Sales and MAGMAacademy to transfer technical knowledge and strengthen MAGMA as the leading casting process simulation provider in China
与市场,销售和MAGMAacademy(MAGMA培训学院)紧密合作传输技术知识,巩固MAGMA作为中国领先的模拟铸造软件提供者的地位
- Establish and maintain good relationships with customers through excellent technical support通过技术支持与客户建立维护良好的关系
Requirements
任职要求:
-Bachelor degree or above major in casting, materials or metals;
本科及以上学历,铸造、材料或金属相关专业;
-Minimum 5 years’ experience in a medium to large scale casting organization with good knowledge on continuous casting process, materials and metal handling;
5年以上大中型铸造厂工作经验,熟悉连续制造工艺,且对材料和金属处理有深入的了解;
-Familiar with at least one 3-D drawing software, e.g. UG, CATIA, Solidworks, Pro/E;
熟悉至少1种绘图软件,如UG, CATIA, Solidworks, Pro/E;
-Experience in casting process simulation software is preferred;
有模拟软件背景优先;
-Be proficient in MS Office (PPT, Word, Excel, Outlook);
精通办公软件(PPT, Word, Excel, Outlook);
-Good communication skills, team work ability and strong power on implement;
良好的沟通技巧、团队工作能力和执行能力;
-Basic English level or be willing to improve English level when necessary is highly preferred.
具备基本英语水平者或有意愿因工作需要提升英语水平者优先。

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