Commercial Events Officer

1. Accepts change and applies new methodology and technology in daily work.

2. Provides new ideas and gets involved in the discussion.

3. Demonstrates a desire to take on increased responsibilities and to progress by proactively participating in learning and development to learn new skills, knowledge, and experiences.

4. Identifies areas of improvement in own work area and consults with others for suggestions.

5. Remains focused on work when under pressure and shows an optimistic approach to work.

6. Conducts verbal and written communications clearly and unambiguously.

7. Keeps to schedule/deliver work on time, regularly checking progress and taking any corrective action needed promptly to ensure delivery against objectives.

8. Achieves goals on time and within budgets and resources to achieve agreed levels of service and quality.

9. Understands basic numerical, verbal, and other types of data.

Qualifications and Skills:

1. Bachelor degree or above.

2. 2-3 years related working experiences in administration and event coordination.

3. Strong capability in data analysis and report writing;

4. Good time management and organizational skills.

5. Good communication skills, proven ability to communicate effectively with different types of people and in cross-culture environment

6. Good interpersonal skills and have the ability to build and maintain harmonious relationships with various stakeholder.

7. Project management skills with strong attention to detail.

8. Strong sense of responsibility and work under pressure, able to handle multiple task simultaneously.

9. Good command of English skills, both in written and spoke

10. Good command of computer skills, including proficiency in Microsoft Word, Excel, PowerPoint etc.

Responsibilities:

1. Assist the running of various camps, activities, and programs during non-school hours.

2. Assist with routine telemarketing activities to identify new business opportunities.

3. Manage the out of school hours facilities room booking system.

4. Assist with various monthly and quarterly report.

5. Maintains complete and supported records of all Program Agreements, Contracts and Quotations for the College.

6. Handle customer enquiries in a friendly and welcoming manner regarding the Program in person/email/phone.

7. Maintains a detailed knowledge of School facilities, features and services.

8. Meets and greets VIP clients upon arrival/ departure.

9. Ensure parents and instructors are informed of cancellations/make-up classes/changes in schedules.

10. Liaise with relevant stakeholders regarding DCSZ and DHSZ students signed up for the Program.

11. Ensure smooth handling and daily filing of administration of contracts, payments, bank accounts, fapiaos, invoices, applying for sealing of contracts, filling in payment requests etc. for all DCSZ/DHSZ/LTP Instructors and outside instructors/company representatives

12. Keep track of all payments and expenses. Assist Commercial Events Manager on

(1) Collection of online registration forms and payment, tracking of paid participants, track refunds and credits

(2) Handle and track refund and credits

(3) Input of online registrations; keeping up to date sign-up lists in sharepoint

(4) Use of yoopay (or other online payment/registration system)

13. Support school events when necessary.

14. Ensure that safeguarding, health and safety, and all other College policies are known, understood and embedded into practice

15. Carry out any other related tasks that may be required from time to time

Safeguarding Statement

Our College/School is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices, which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, successful references, as well as due visa and work permit process as required by Chinese law.

Equity Diversity Inclusion Statement

Dulwich College International is committed to diversity within its team, organisational practices, policies and culture. It recognises that people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and it encourages and leverages these differences to make its work more relevant and approachable. Dulwich College International will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. Dulwich College International strives to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. It expects everyone who works with it to share this commitment and to act accordingly, as it aspires to best serve the Dulwich College International mission and its community.