电气维修工程师
8千-1.2万上海市专科不限经验
职位描述
岗位职责::
负责公司所有产品的安装,调试,客户培训,售后服务等工作;
负责公司所有产品的技术支持,电气及机械故障诊断、排除等现场和非现场服务工作;
负责制定在用设备的日常维护保养计划及备件计划;
负责对客户问题的解答并及时向公司反馈,并能对设备性能的改进提供解决方案;
负责整理客户问题并形成报告提交给公司;
代表公司服务客户,提高客户满意度;
适应出差;
抗压能力强;
完成上级安排的各项工作。
任职资格:
机电、环境工程、化学或相关专业本科以上学历,3年以上工作经验,熟悉西门子,FESTO等控制系统及应用软件优先;
至少3年以上的售后服务经验,熟悉售后服务流程;
至少1年以上环保设备的维修和维护工作;
熟悉塑料管件,泵,阀,电柜等的维修和维护工作;
熟悉流体工艺;
能看懂和画CAD图纸,会做PPT;
具有良好的团队精神和沟通协调能力,与客户优秀的沟通能力,动手能力强,能吃苦耐劳;
具备良好的客户服务意识,能适应频繁出差和长期出差;
具备英语听、说、读、写的能力。
Job description
1. Responsible for the installation, commissioning, customer training and after-sales service of all products of the company;
2. Responsible for the technical support of all products, on-site and off-site services such as electrical and mechanical fault diagnosis and troubleshooting;
3. Responsible for making the daily maintenance plan and spare parts plan of the equipment in use;
4. Responsible for answering customers' questions and providing feedback to the company in time, and providing solutions for improvement of equipment performance;
5. Responsible for sorting out customer problems and forming reports to submit to the company;
6. Serve customers on behalf of the company and improve customer satisfaction;
7. Be willing to travel;
8. You can work under pressure;
9. Complete the work assigned by the superior.
Qualifications:
1. Bachelor degree or above in electromechanical, environmental engineering, chemistry or related field, 3 years working experience, being familiar with Siemens, FESTO and other control systems and application software is priority;
2. At least 3 years of after-sales service experience, familiar with after-sales service process;
3. At least 1 year repair and maintenance of environmental protection equipment;
Familiar with the repair and maintenance of plastic pipe fittings, pumps, valves, electrical cabinets, etc;
5. Familiar with fluid process;
6. Be able to read and draw CAD drawings and make PPT;
7. Good team spirit, communication and coordination skills, excellent communication skills with customers, strong hands-on ability, can bear hardships and stand hard work;
8. Good customer service awareness, able to travel frequently and long term;
9. Ability to listen, speak, read and write English.
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