销售支持

Ensuring availability of plausible internal data by comparing the relevant information from internal contacts (e.g. purchasing, financial accounting, controlling, planning etc.) 通过对比内部部门（如采购、财务会计、成本控制、计划等）提供的相关信息，确保提供可信的内部数据

Direct customer contact on commercial matters in coordination with the sales team. 与销售团队协调，就商务事宜直接与客户联系

Capturing and processing sales-specific documents (e.g. orders, confirmations, contracts, etc.) and initiating the necessary actions within the stream. 收集和处理销售特定文件（如订单、确认书、合同等），并在流程内启动必要的行动

Assist in the continuous monitoring of potential deviations in the business conditions of the products from series production (volume deviation, unprofitable products, etc.) with appropriate feedback in the stream. 协助监控批量生产产品业务条件的潜在偏差（数量偏差、无利可图的产品等），并在流程中做出适当反馈

Assist in acquisition in order to clearly define commercial conditions and prepare them in a customer-friendly manner (calculation, cost breakdown, offer, etc.). 协助新报价，明确商业条件，并以客户友好的方式做好准备（计算、成本明细、报价等）

All relevant data for the evaluation of spare parts management/obligations is prepared based on the opinions of sales management. This is followed by coordination with the customer. 根据销售管理部门的意见，准备所有用于评估备件管理/义务的相关数据，并与客户进行协调。

Feedback on customer satisfaction is recorded in the back office sales management. In case of any negative comments, appropriate countermeasures are implemented. 记录客户满意度调查的反馈，有任何负面意见，将采取适当的应对措施

Further processing of market and customer data to maintain transparent and comprehensible sales planning. 进一步处理市场和客户数据，以保持销售计划的透明性和可理解性

Maintenance of sales-relevant applications (customer order, quotation documents, customer satisfaction feedback, standards, orders, credit notes, etc.) on the corresponding customer-specific online platforms. 在相应的客户专用在线平台上维护与销售相关的应用（报价文件、客户满意度反馈、标准、订单、信用票据等）

要求：

Education教育背景:

Bachelor’s degree本科学历

English or international trade related majors 英文或国际贸易相关专业

At least three years of customer service related experience至少3年客服相关工作经验

Automotive market experience is preferred 汽车行业经验优先

Strong ability to effectively communicated both verbally and written in English;熟练英文书写、口语能力

Ability to navigate through multiple tools/platforms and work with ERP system, good at SD&MM modules能够灵活运用各种ERP系统，擅长SD&MM模块

Proactive, growth mindset主动积极的成长型思维

Teamwork and good communication skills 团队合作能力及沟通能力