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Temenos product specialist

3.5-4万
天津市本科不限经验

职位描述

Key Responsibilities
- Technical Support & Troubleshooting: Provide ongoing support and maintenance for Temenos T24 implementations, including analyzing and resolving complex system issues.
- System Implementation & Configuration: Configure and customize Temenos Transact (T24) modules to align with client business processes. Support end-to-end implementation projects.
- Incident & Problem Management: Act as a subject matter expert, collaborating with *** and third-level support teams to resolve incidents and fulfill service requests.
- Analysis & Solution Design: Conduct functional impact analysis for system changes and enhancements. Translate business requirements into functional or technical specifications for development.
- Testing & Quality Assurance: Participate in functional testing, support User Acceptance Testing (UAT), and validate solution performance to ensure robustness and scalability.
- Documentation & Training: Create and maintain clear technical and functional documentation. Develop user training materials and conduct workshops for client teams.
- Collaboration & Communication: Work effectively within cross-functional teams (including business analysts, developers, and project managers) and act as a bridge between technical teams and business stakeholders.

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