AI智能简历诊断!

想知道你的简历存在什么问题吗?

从简历规范度、职业形象塑造、职场经历、核心能力、职场竞争力五个维度综合评估,为你的求职保驾护航!

立即诊断

Customer Service Specialist 客服专员

8千-1.1万·13薪
上海市专科不限经验

职位描述

1. Prepare contract with customers, keep high degree of customer focus in daily operation to ensure timely order maintenance and goods delivery. Arrange the in-land delivery to the customers.
2. Follow up AR with financial team. Monthly review of delivery cost with logistic staff.
3. Provide and follow up accuracy of commercial documents (contract, package list, invoice, MSDS, CoA, etc.). Manage the document filing and support audit activity.
4. Effectively handle customer inquiry and complaints, and give feedback in a timely manner.
5. Strictly adhere to international trade compliance rules and follow designed business processes. Contribute and drive for continuous process improvement.
KEY REQUIREMENTS
- Education: Bachelor’s degree in International Trading or relative majors
- Experiences: At least 2 years customer service experience in chemical manufacturing/distribution/trading company.
Know-how/skills:
- Understand order fulfillment process
- Good knowledge on shipping logistics, commercial document, international trade practice and customs policy, etc.
- Good interpersonal and communication skills
- Effective communication in oral & written English

20,861+ 岗位更新等你来订阅

一键订阅最新的岗位,每周送达

您可以在邮箱中随时取消订阅