Customer Service & Controller

- Well cooperate with origin agent to make sure cargo must be smoothly arranged and shipped,

- make sure OHA is always in the correct way in order to a smooth shipping process

- Take the ownership of PO management and liaise with related parties to fultill on time delivery

- Be responsible for daily PO tracking and close communication with vendor for their following up

- Manage the data input & amendment in system

- Work with related party to provide solution for early/ late shipment

- Ensure proper and timely follow-up in case of irregularities

- Encourage and ensure excellent communication both internally and externally

- Ensure excellent service provided according to SOP

Qualification:

Education and Experience

1. College degree or above

2. At least 3 years working experience in multinational freight forwarding company

3. Solid experience in FCL Ocean Export

Languages and Communication Skills

1. Fluent spoken & written in English, CET-4 or above

2. Good communication skills, both internal and external

Computer Skills

1. Basic PC knowledge

2. Experienced user for MS Office (Outlook, Word, Excel, etc.)

Others

1. Customer oriented & self-disciplined

2. Strong logic thinking & problem solving skills

3. Willing to OT and can undertake pressure

4. Strong individual capability with teamwork spirit

5. Sensitive on figures