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Customer Engagement Applications Engineer

1.5-3万
宁波市硕士不限经验

职位描述

The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.
Responsibilities:
- Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems.
- Makes presentations on all aspects of products.
- Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.
- Assists MKT and Account Sales in assessing potential application of company products to meet customer needs.
- Provides follow-up support in disseminating technical information on specific applications.
- Reports regional requirement and updates to product division.
- Escalates field apps issue to division and follow up for issue fix. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Works with customers and division to maximize the benefit of reticle inspectors.
- Generate BKM, project summary report, customer's use cases summary and product value pitch information summary
- Traveling to customer sites is required;
- Domestic travel based on assignment is required. >25% domestic travel is required.
Qualification:
- Candidate must have MS or PhD in Engineering, Physics, Material Science, Mechanical Engineering, Electrical Engineering or related fields.
- Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management.
- Ability to set priorities and delegate tasks during critical situations where multiple issues must be handled simultaneously.
- Strong presentation, technical writing & communication skills.
- Proficient in the English language.
- Knowledge in defect detection, metrology, and yield management is a plus

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