Retail Operation Manager

-Lead and arrange regular e-store visit with related functions and monitor follow ups.

-Communication, bridge to office functions and store team.

Retail initiative _ Project Leader

-Focus on retail initiative and update the store SOP, improve stores’ execution, e.g. BOH efficiency & standard.

-Lead the projects of to improve store KPI performance, e.g. CRM program.

-Work with finance and HR team for the incentive program and scheme to motivate store team.

-Work with MKT team to plan and execute in store marketing activities and offline DP.

-Work with training team to follow up training plan, new staff on-board training and make up specific training program for stores.

-Work with VM team to execute as VM guideline, and well present the assortments.

-Lead and improve the offline expo/kiosk performance in peak season.

Deliverables and Indicators (KPIs)：

Projects result

Retail excellence

Job Requirements:

Education： College degree or above

Experience： Minimum 2-3 years of experience in sales management for a leading consumer goods companies. Solid background in retail store and operation project.

Knowledge

-Excel & PowerPoint: advanced

-Fluent English

-Excellent presentation and communication skills

Interpersonal Skill：Proven ability to successfully work in a highly cross-functional matrix environment

High degree of integrity and loyalty

Travel Requirement：As required