客服文员

1.工作时间为周一至周五，0930-1830；

2.处理电子邮件和电话查询；

3.与客户和翻译员进行沟通交流；

4.协助监督内部和外部翻译员工作进展；

5.维护客户数据库和项目档案。

岗位要求：

1.具备客户服务或相关经验者优先考虑；

2.良好的沟通能力；

3.具有团队合作精神；

4.英语、普通话或广东话的基本沟通能力。

Customer Service Clerk

Job Description

1、Working hours 0930-1830 Mon-Fri;

2、Handle email and phone inquiries every day, and entertain visiting clients from time to time;

3、Develop strong ties with key clients and linguists;

4、Coordinate with internal and external linguists, and monitor their progress if need be;

5、Maintain client and project database.

Requirements

1、Experienced in customer service or related disciplines;

2、Proven skills in negotiation and communication;

3、Good team spirit;

4、Competent in English and Cantonese as well as Putonghua.

If interested, please send your CV with expected salary to us. To know more about us, please visit our website.