客户经理 Account Manager

1.0 Main tasks & responsibilities

Pursue sales goal assigned by Sales Manager, APAC, get sales orders to meet or exceed revenue targets.

Exploit sales leads, identify sales opportunities and develop new customers.

Assess customer needs and suggest appropriate products and services.

Visit and receive visits of existing and new customers.

Respond to customer enquiries, escalate them if needed.

Identify, research, and contact customers and maintain positive relationships.

Manage account receivable.

Refer sales leads, customer feedback, and information on competitor activity to the sales manager.

Promote customer satisfaction by understanding the problems faced by customers and help they solve them.

After discovery of any customer’s problems, give advice and propose remedies.

Actively cooperate with marketing activities, such as exhibitions, etc., planning, preparation and implementation APAC.

Develop mid-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.

Monitor annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met according to the guidelines from Sales Manager, APAC

2.0 Skills

- Problem Solving

- Teamwork

- Business Acumen

- Leadership

- Mentoring

3.0 Knowledge and Education

- Preferably with university degree.

- Fluency in English language.

- Willingness to travel in China and abroad.

4.0 Experience

At least 3-4 years of proven experience in Sales environment.

Working experience in structured organization.

Technical sales experience or engineering background preferred.

5.0 Hierarchy

Sales Manager, APAC