Matron 宿管员

1. Professional Conduct & School Alignment

- Uphold the school’s vision, ethos, and boarding culture. Promote high standards in student academic progress, behaviour, welfare, and safeguarding.

- Adhere to the Harrow Staff Code of Conduct (punctuality, attire, exemplary conduct) and Comply with all school policies (health & safety, safeguarding, boarding handbook).

- Seek clarification from ADoH on policy ambiguities.

2. Student Supervision & Daily Operations

- Supervise students during day schedules (wake-up, bedtime, transitions, activities).

- Enforce house rules and routines under ADoH guidance.

- Foster a culture of courtesy, respect, and English as the primary language.

- Conduct roll calls, maintain attendance records, uniform checks, room checks, and track student whereabouts.

- Manage nightly collection of electronic devices; report violations to ADoH.

- Actively encourage student participation in boarding life and supervise prep sessions.

- Review homework logs, provide academic guidance if needed, and sign off reports.

- Support new student orientation, induction, and term transitions.

3. Health, Safety & Safeguarding

- Monitor student health (medical conditions, diets, hygiene, uniforms, room tidiness).

- Assist medical staff with prescriptions; escort students to hospitals if needed.

- Liaise with medical centre on protocols and updates.

- Conduct boarding house risk assessments; report hazards/near-misses.

- Enforce safeguarding protocols: open-door/knocking procedures, room searches, and missing student protocols.

4. Communication & Parent Engagement

- Communicate proactively with parents; respond to inquiries within 24 hours (escalate complex issues to ADoH). Update parents on student welfare, health, and safety.

- Approve off-campus requests during boarding hours and issue exit passes.

- Report behavioural/safeguarding/maintenance issues to ADoH for logging.

- Adhere strictly to communication protocols in Boarding Staff Handbook.

5. Facility Management

- Supervise cleaning/maintenance staff to ensure safety and cleanliness.

- Conduct daily room inspections (tidiness, repairs, hazards).

- Manage linen inventory and laundry processes.

- Prepare boarding house for term start/end (room readiness, welcoming environment).

- Inspect vacated rooms; store/document left belongings; notify ADoH for parent retrieval.

- Maintain organised, compliant storage/office areas (labeled supplies, clutter-free).

6. Emergency Response

- Serve on-call 5 nights/week (Sunday–Thursday) for *** point call for emergencies.

- Respond to alarms and participate in fire drills/lock down (record attendance).

7. Professional Development & Additional Duties

- Attend training on safeguarding, health & safety, and school meetings as required.

- Supervise students during remote learning (extreme weather/unforeseen events) in boarding houses as required.

- Chaperone termly boarding trips (safety, protocol compliance, engagement) as required.

- Fulfill other reasonable duties assigned by ADoH

Requirements

Education, Training and Qualifications

- Be educated to degree level.

- A positive and solution-focused attitude to working life.

- Able to establish a healthy rapport with pupils, staff, parents and carers.

- A high level of professionalism and consideration of the well-being of children.

- Able to work effectively and harmoniously as part of an energetic, cohesive and hardworking team.

- Strong organisation, writing and IT skills.

- Recent and consistent involvement in extracurricular activities.

- Respect for all members of the school community, irrespective of position, gender, age and ethnic background.

- Previous experience working with students for whom English is not their *** language.

Knowledge and Experience

- Demonstrate an understanding of the needs of students aged 10 –

19.

- Demonstrate an understanding of different cultures and practices.

- Well organised and able to calmly deal with emergencies.

- Experience of working in a boarding capacity desirable but not essential.

Personal Qualities

- Have the ability and willingness to inspire others; leading by example, role modelling the school’s vision statement: Leadership for a better world.

- Be a role model for the Harrow Staff Code of Conduct.

- Be flexible and capable of managing change and instilling high standards.

- Be highly motivated, ambitious and collaborative and willing to take the initiative.

- Have high levels of honesty and integrity in aspects of their role.

- Demonstrate empathy, humility and genuine care about staff and students, taking time to support, guide and motivate them.

- Be able to think strategically and drive improvements in student welfare and their wider learning experiences.

- Be flexible and able to manage change.

- A self-starter who is able to work under pressure and balance a range of priorities.

- A methodical planner and organiser, with excellent organisational, communication and interpersonal skills.

Other

- A clean enhanced Disclosure and Barring Services check or police check (for applicants who have never worked in UK) and no question regarding suitability to work with children.

Harrow is committed to the safeguarding of children

All employees are expected to comply with our School Child Protection and Safeguarding Policy.