Operations-eVoyager-采购助理

Requisition Validation

Handle all assigned requisitions for validation of purchasing classification code, GL account code, item description, contract need and preferred vendor.

Update purchasing classification or GL account code when needed according to the guidelines in the provided desk procedures.

Reject requisitions where item descriptions are unclear.

Approve requisitions.

Escalate requisition issues to Supervisor when needed in a timely manner.

Recommend updates to procedures and user guide to team lead.

Contract Support

Determine if a contract is required according to provided desk procedures

Select and populate appropriate contract templates.

Route and track contracts through the signature process.

Upload contracts into system.

PO Inquiry

Provide investigative support to the AP team for match issue resolution issues.

Respond to PO status inquiries from employees.

Competitive Bid

Populate RFx templates with provided content

Create and execute event

Respond to employee and vendor inquiries regarding event.

Commercial and Financial Responsibilities

Meet appropriate SLAs for each activity.

Identify opportunities to improve quality of operations.

Client Customer Responsibilities

To provide high quality customer service to employees and vendors in response to email, telephone or fax enquiries

Core Competencies

Aptitudes (functional skills)

Strong customer care skills.

Helpful and proactive manner, with a service orientation

Drives issues to resolution and good problem-solving skills

Good interpersonal skills

Good administration skills

Comfortable with responding to requests from all levels of the organization

Ability to work effectively in a team environment

Experience

2-5 years experience working in procurement operation, supply chain, order management or relevant BPO background.

Familiar procurement system such as Ariba,SAP, etc,.

Other Expectations

Must have strong reasoning skills to be able to make subjective decisions.

Proficient English spoken and written languages skills