外贸客服

1. To maintain and improve the current customer relationships

2. Try to fulfill all customers demands in both services and quick responses on enquiries

3. Responsible to provide quotation, order and contract to customers

4. Responsible for SO management , coordinate with other departments to ensure products on time delivery

5. Assist sales & financial dept. in AR process

6. Participate with phone calls and market researches for new customer developing

7. Marketing material in collaboration with headquarter. Participate to bearing market fairs and eventually travel for visiting customers.

8. Other tasks arranged by company

Qualification:

1. Min. 3 years working experiences in customer service

2. Positive, optimistic with high awareness in customer service

3. Good communication skills with fluent English both in oral and writing

4. Quick learner and responsible worker, able to work independently under working pressure

主要职责：

1. 维护及增进已有客户关系

2. 提供优质服务及对询价的快速响应保证客户满意度

3. 负责报价，订单及合同的制作

4. 负责客户订单管理，协调其他各部门保证产品及时交付

5. 协助销售及财务部门进行应收款管理

6. 参于客户开发工作

7. 协同总公司市场部准备营销资料，参与轴承展会及客户拜访等工作

8. 其他公司安排的任务

岗位要求：

1. 3年以上客户工作经验

2. 积极、开朗，具有高度服务意识

3. 良好的沟通能力，英语说写流利

4. 具有快速学习能力及良好责任心，具有抗压及独立工作能力