Senior Quality Engineer

- Identifies opportunities to continually improve business performance supporting the continuous improvement efforts

- Maintains accurate and relevant reporting or documentation as required to include inspection reports and documenatations, central reports, customer reports, department reports, quality documents, templates and business presentations

- Identifies and anticipates business risks

- Manages through local register, host, lead or participation in audits from internal or external organisations in the delivery of successful scheme/customer accreditations (PCI, ISO9001, CQM etc)

- Ensures that suitable inspections, audit and control activity is carried out by all levels of management and supervision in the delivery of business performance through use of the audit register

- Manages the tracking and resolution of all relevant customer complaints and non-conformances

- Supports the process owner in organising cross-functional teams to investigate, identify root cause, implement and report on suitable corrective actions that will satisfy customer, third party or audit requirements

- Communicates effectively with customer, cuppliers and other external bodies as required

- Supports the business to ensure teams are appropriately trained, skilled and motivated to perform to a high standard of delivery in line with quality systems and processes

- Supports and Participates in inspection, audits, may lead some audits

- Applies practical knowledge of job area and Works independently with general supervision

- Faces problems that are typically not complex

- Engages in investigating, testing and identifying root cause defects or non-conformances and working to define and deliver corrective actions with the appropriate team

- Influences others within the job area through explanation of facts, policies and practices