(Senior) Manager Customer Quality
3-4.2万上海市本科不限经验
职位描述
- Align and execute Customer communication regarding service, support, reporting, customer satisfaction related measures in Quality
- Master Quality-requirements, -agreements and -contracts
- Steer End to End (E2E) execution of Customer Complaints (CAR), prepare customer reports, tracking of corrective and preventive action until completion
- Execute and /or triggers customer specific product quality documentation
- Support Product Change Notice (PCN) Process execution
- Contribute to process improvements
- Typically resolve problems using existing solutions
- Occasionally lead projects or project steps within a broader project or have accountability for ongoing activities or objectives
- Act as a resource for colleagues with less experience or provides informal guidance to junior staff
- Work with minimal guidance
职位要求：
- Bachelor Degree or above in Engineering
- At least 8 years’ experience in Semiconductor industry and Quality
- Good knowledge of product quality and BE/FE process
- Quality control methodology and 8D problem solving experience
- Quality system know-how and quality audit experience
- Know-how on automotive and power application is preferred
- Ability to work independently and under pressure
- English at working proficiency level
- Good communication skills
- Good problem solving and risk assessment skills
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