Business Development Manager

and/or defined accounts by supporting and growing existing and new client relationships. Meeting

these objectives includes the identification of potential accounts and opportunities, the formulation

of specific account strategies, and the implementation of tactics that primarily result in new sales

while building long-term productive customer-supplier relations. This position provides timely

reports on activities, expenses, operations and forecast data for assessment of progress on meeting

objectives. This position confers with other Marken Departments as well as Markens senior

management to discuss quotations, project management and scheduling activities.

Essential Duties and Responsibilities:

61 Meet or exceed goals for assigned accounts, territory or area.

61 Focus on growth of existing business and new customer sales by working to meet business

goals set by management.

61 Build upon and maintain Marken’s existing customer base through Customer Service,

frequent client interaction and technical expertise

61 Lead and provide business support to client specific team(s) of Project Managers and Project

Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining

to clients’ accounts assigned.

61 Lead, develop and provide innovative services and technical solutions to clients

61 Manage quote requests and client special requests

61 Facilitate Track and communicate job win / loss ratios & pursuit metrics for all

assigned accounts by using Marken internal systems

61 Identify and recommend solutions to address client loss scenarios

61 Monitor and communicate client pipelines to senior management

61 Conduct market research and trend analysis reporting for all assigned and prospective

accounts

61 Coordinate client projects with Operations

61 Share market information (trends, competitor information, etc) with Marketing and Senior

Management

61 Assist in managing audits & site visits

61 Assist in addressing complaints with QA / CAPA

61 Attend trade shows / exhibitions, workshops and seminars

61 Arrange client visits, dinners, outings and quarterly Meetings

61 Arrange and coordinate with appropriate parties, including Client Services and management

staff as appropriate, company related travel to insure frequent client contact and visibility

61 Apply Good Manufacturing Principles in all areas of responsibility.

61 Demonstrate and drive the Marken – Integrity, Intensity, Involvement and Innovation (The

Four I’s).client contracts, CDA’s, MSA’s and Technical Agreements

Basic Minimum Qualifications

To perform this job successfully, the individual must be able to perform each essential duty

satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

(List 3-5 key quantifiable skills or position requirements that the candidate must have to be

considered for this position.)

61 Bachelor’s Degree

61 3+ Years Minimum Experience within the Logistics, Clinical Supply and or Pharmaceutical

Industry

61 Equivalent Life/Work Experience

61 High Level of Business Acumen in both Administration and Business Strategies

61 Familiarity with Printing Techniques, Equipment and Components

61 Interpersonal Skills Surrounding Client Interactions / Problem Solving Abilities

(Communications)

61 Organizational Skill Set to Include Time Management

61 Proficiencies with MS Office / Adobe Products

61 Demonstrate strong problem solving skills and exercises good judgment and appropriate

discretion when reaching conclusions.

61 Familiarity with Customer Relationship Management Systems