Spare Parts Engineer

1.Talk with customer on details collection of pictures/technical data/functional description to clarify the inquiry

2.Technical support for details of new inquiry during the acquisition phase for service teammate

3.Quotation follow-up and order processing for all service inquiries

4.Collect technical requests and follow-up with customers on technical clarification.

5.Link for internal communications on inquiry between related internal departments/BST Headquarter

6.On-site technical support / service when necessary

7.Coordinate project efforts for Brueckner lines for the after sales market in China

8.Support to identify/promote service sales opportunities

9.As required, participate in market surveys, product strategies and market development activities

10.Participate in trade shows, technical meetings, and conventions / seminars as required

11.Develop and maintain a technical working understanding of product lines and markets including a basic understanding of product manufacturing processes and customer use applications

12.Coordination of marketing activities

13.Coordinate any necessary visits

14.Other assistant job assigned by supervisor

Requirements:

1.Technical understanding/working experience on industry machinery

2.Both oral and written English

3.Self-learning and Solution driven

4.Sales driven

5.Open minded

6.Bachelor’s degree, major in Mechanical and Electrical or Mechatronics

7.Experience of Microsoft office and ERP/SAP system operation

8.After sales service background Preferable