Key Account Manager大客户经理

1. 维护与现有客户的良好关系, 获得更多的新业务。

2. 收集潜在客户信息, 跟进相关客户，了解弹簧在不同应用领域的竞争情况及做好相关市场调研。

3. 通过发现新的销售机会，拜访客户，组织技术交流等方式独立开发新客户，新项目。

4. 收集并分析竞争对手信息，为管理层进一步讨论及决策提供依据。

5. 定期跟进应收款的回收情况, 确保销售货款按时收回。

6. 监测每个客户的实际销售状况, 并做出初步分析、采取相应措施。

7. 关注成本、交付、质量等，提高客户满意度。

8. 协调外部客户与公司内部各有关部门的联系,将顾客的各种要求传达到公司相关部门，并为其他部门与客户沟通时提供必要的支持。

9. 按照公司流程要求，做好与客户相关的各类文件和系统工作。

10. 按时完成上级领导交办的其他任务。

● Maintain the good relationship with existing customers & get new business from them.

● Collect potential customer’s information, follow up to contact relative customers, collect market and competition

● information in STS different application.

● Develop new customers and new projects by generating sales leads, setting customer visit, organizing technical day, etc.

● Gather and Analyze competitor’s information for further review and decision by management.

● Follow up AR situation regularly to make sure all the AR be settled in time.

● Monitor the actual sales situation of each customer and make preliminary analysis or necessary actions properly.

● Improve the customer satisfaction with awareness on cost, delivery, quality etc.

● Coordinate between customer and internal responsible departments. Transfer customers’ requirements into internal

● departments, provide necessary support to our colleagues during customers communication.

● Prepare and documented relative paper work according to company process requirement.

● Accomplish other jobs/tasks punctually appointed by Superior.

任职要求

1. 本科学历及以上，专业为机械，工程或商务相关比如国际贸易，经济学及市场营销等。·

2. 最低3年工业领域金属零件的销售经验。

3. 英语读写流利，可口语沟通。

4. 良好的沟通能力，与客户建立并维持良好商务关系。

5. 能自觉、独立工作，有主人翁意识。

6. 忠诚守信，抗压能力强

7. 熟悉SAP,CRM系统更佳。

8. 适应出差要求

● Bachelor’s degree and above in mechanical, engineering or business related such as international trade, economics, marketing and so on.

● At least 3 years working experience of sales or related areas in Industry area.

● Good English capability, fluent in both spoken and written.

● Good communication skills, build up & maintain effective business relationship with customers

● Act independently under minimum of supervision, entrepreneurial thinking.

● Loyalty, Commitment and ability to cope with pressure.

● Familiar with SAP, CRM etc is preferred.

● Be able to travel.