服务销售工程师-低压元件

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empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Your role and responsibilities

Mission Statement:

Drive service sales process in collaboration with the Service Sales Manager

and/or Service Manager Generate service sales opportunities and secure

profitable sales within the designated area(s)

Focus on installed base penetration (IB) and sell the entire Service product

portfolio in collaboration with other ABB service units Build long term

customer relationships and ensure immediate response to specific customer needs

and issues.

Category & Accountabilities:

1 Service sales delivery:

In collaboration with the Service Sales Manager and/or Service Manager

implements Service sales strategy Penetrates IB, promotes various upgrade,

retrofit and value add solutions to the benefit of the customer and ABB

Understands the channel strategy and the establishment of related prices and

prepares sales plans, reviews them and proposes recovery plan(s) when needed

Regularly updates installed base in ServIS (the approved Service database) with

the changes made at site.

2 Volume and profit:

Utilizes ServIS to understand the existing installed base (IB) and identifies

and develops sales opportunities for Service products and solutions to

penetrate the existing IB/new IBs in the market.

Focuses on the entire Service portfolio to secure profit for assigned

Business/Product Groups.

3 New opportunities:

Generates Service sales leads and develops new market opportunities by

utilizing market trend information, identifying and exploring potential new

service portfolios.

Takes a One ABB approach to leverage other colleagues’ portfolios.

4 Customer approach:

Establishes long term customer relationships by understanding customer

requirements and applicable regulations and demonstrating in-depth technical

service product/solutions knowledge to promote Life Cycle Management (LCM)

Registers customer feedback and ensures customer satisfaction throughout the

sales process.

5 Sales process:

Sells entire service product portfolio to expand ABB footprint in the

designated area(s) Charts out and monitors sales proposals, tenders and follows

up proposal statistics.

Prepares ABB’s Service offerings based on customer need and in coordination

with the local Service Sales Manager and/or Service Manager Communicates

contract details in accordance with ABB offering and strategy Manages

administrative sales processes.

6 Marketing:

Acts as a marketer/salesperson of ABB’s service products and solutions during

marketing activities (trade fairs, exhibitions, conferences, customer meetings)

Translates the needs of customer into relevant ABB Service offerings and

solutions.

7 Health, safety and integrity:

Contributes to risk assessments related to price and quality Registers

required information into the appropriate customer database Ensures technical

reliability, safety and cost-effective solutions to satisfy customer’s needs.

Complies with health and safety directives.

Qualifications for the role

Bachelor’s or master’s degree, Major in science or engineering (electrical

automation major is preferred)

At least 3 year’s sales experience in related industries; Strong sales

competency with digital capability & knowhow; At least have experience and

knowledge of digitalization (automation) project

Strong learning ability; customer orientation; Strong sense of responsibility

and personal integrity.

Result driven; Strong interpersonal and communication skills, be good at

teamwork.

More about us

We value people from different backgrounds. Apply today for your next career

step within ABB and visit to learn about the impact of our solutions across

the globe