Order Management Specialist (职位编号:true)
10-16万/年上海市本科不限经验
职位描述
Position: Order Management Specialist
Working Location: 上海市浦东新区外高桥保税区马吉路88号5幢
职责描述:Essential Functions:
1. Responsible for Japan order-to-cash management. Verifies pricing on customer purchase orders against contractual pricing or internal discounting authorities, process SO/PO on time in SAP and Salesforce systems.
2. Work with global DCs and purchasing team for material availability and order delivery tracking
3. Tracks orders on the backlog and provides sales and customers with updated status of orders
4. Deal with customer/Sales inquiries regarding delivery, complaints, production and inventory.
5. Returns processing and if necessary, credit/ debit note creation under consideration of local finance processes.
6. Reviews of customer purchase orders for compliance with company policies
7. Coordinate with financial on orders credit hold/release processing
8. Support testing of SAP upgrades, OTC Master Data application and testing, etc.
9. Other job assigned by Line manager.
任职要求:Knowledge, Skills and Abilities:
1. Fluent in Japanese both oral and writing is a must, good at English read and write is preferred, Korea speaking is better but not a must.
2. Minimum 5-7 years’ relevant experience in industry from electronics companies.
3. The ERP system, SAP and Salesforce system are preferred.
4. Bachelor’s degree, preferring majoring in supply chain, logistics, business management or related fields.
5. Basic accounting knowledge, understanding of international trade principles and possibilities.
6. PC skills especially in MS Office.
7. Interpersonal and customer service skills to support the rapidly growing sales region.
8. Ability to work in a fast-paced and high-pressure environment
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